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<div class="moz-text-flowed" style="font-family: -moz-fixed;
font-size: 14px;" lang="x-western">I am running RT 4.0.10 using
external SMTP server for emailing (fetchmail for receveing and
msmtp for delivering).
<br>
I have able to configure fetchmail with no problem ie. when
somebody sends an email to RT, ticket is automatically raised.
<br>
However, they do not receive anything back. And if somebody
replies to the ticket, no email is sent out. (Including precanned
reply).
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<br>
My apache conf:
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AddDefaultCharset UTF-8
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Alias <i class="moz-txt-slash"><span class="moz-txt-tag">/</span>rt/NoAuth/images
/usr/local/rt/share/html/NoAuth/images<span class="moz-txt-tag">/</span></i>
<br>
ScriptAlias <i class="moz-txt-slash"><span
class="moz-txt-tag">/</span>rt
/usr/local/rt/sbin/rt-server.fcgi<span class="moz-txt-tag">/</span></i>
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LogLevel debug
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ErrorLog /usr/local/rt/var/log/error.log
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DocumentRoot "/usr/local/rt/share/html"
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<Location /rt>
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#SSLRequireSSL
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Order allow,deny
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Allow from all
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Options +ExecCGI
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AddHandler fcgid-script fcgi
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</Location>
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<br>
My RT config:
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Set($rtname, "eltoma-offshore.com");
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Set($WebDomain, "centos.eltoma.cyp");
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Set($WebPort, 80);
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Set($WebPath, "/rt");
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Set($SendmailPath , "/usr/local/rt/etc/msmtp_wrapper");
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Set($CorrespondAddress, <a class="moz-txt-link-rfc2396E"
href="mailto:rt@eltoma-offshore.com">"rt@eltoma-offshore.com"</a>);
<br>
Set($CommentAddress, <a class="moz-txt-link-rfc2396E"
href="mailto:rt@eltoma-offshore.com">"rt@eltoma-offshore.com"</a>);
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Set($Timezone, "Asia/Nicosia");
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Set($MailCommand, "sendmail");
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Set($SendmailArguments, "-t");
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Set($SendmailPath , "/usr/local/bin/msmtp");
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Set($LogToFile, "error");
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Set($LogDir, "/var/log");
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Set($LogToFileNamed, "rt.log");
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<br>
MSMTP is working on its own ie. if I send email using "msmtp"
command, I receive it. But RT seems to have issue using it.
<br>
PS: Logs are not created for some reason (except for RT, which
requires file to be created but it is empty).
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