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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal>Hello there – <o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>For some reason the HTML messages that people are sending it (because of email sig) are being truncated in the ticket view and only the LOGO for the company is showing up.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Is there a setting that can be set to increase the size of the message allowed for display on the ticket details window in the UI?<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Thanks,<o:p></o:p></p><p class=MsoNormal>-Jay<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>