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<p class="MsoNormal"><span style="color:#1F497D">The link to the wiki is:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">http://requesttracker.wikia.com/wiki/QuickTicket#Add_custom_fields_to_portlet<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> rt-users-bounces@lists.bestpractical.com [mailto:rt-users-bounces@lists.bestpractical.com]
<b>On Behalf Of </b>Raymond Corbett<br>
<b>Sent:</b> Friday, March 15, 2013 3:01 PM<br>
<b>To:</b> rt-users@lists.bestpractical.com<br>
<b>Subject:</b> [rt-users] Code error following http://requesttracker.wikia.com/wiki/QuickTicket<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Found this link to help me put custom fields into the QuickCreate portlet.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Followed all along well. <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Get the following error on compile. Anyone have any idea what I might be doing wrong.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Line in question line 86 which reads <span style="font-size:10.0pt;font-family:"Courier New";color:red">
var defaultQueue = '<% $defaultQueue %>';<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New"">});<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New""> var defaultQueue = '<% $defaultQueue %>';<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New""> if(defaultQueue == "") {<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New""> defaultQueue = jQuery('#quick-ticket').find('.select-queue[name=Queue]').children().first().text();<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New""> }<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New""> updateCustomFields(defaultQueue);<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New""><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New""> });<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Error log is:<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">torrepo:/opt/rt4/var # [Fri Mar 15 18:11:56 2013] [error]: Error during compilation of<o:p></o:p></p>
<p class="MsoNormal">/n/software/linux/servers/rt4/local/html/Elements/QuickTicket:<o:p></o:p></p>
<p class="MsoNormal">Global symbol "$defaultQueue" requires explicit package name at<o:p></o:p></p>
<p class="MsoNormal">/n/software/linux/servers/rt4/local/html/Elements/QuickTicket line 86.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Stack:<o:p></o:p></p>
<p class="MsoNormal"> [/usr/lib/perl5/site_perl/5.10.0/HTML/Mason/Interp.pm:450]<o:p></o:p></p>
<p class="MsoNormal"> [/usr/lib/perl5/site_perl/5.10.0/HTML/Mason/Request.pm:1127]<o:p></o:p></p>
<p class="MsoNormal"> [/usr/lib/perl5/site_perl/5.10.0/HTML/Mason/Request.pm:1060]<o:p></o:p></p>
<p class="MsoNormal"> [/usr/lib/perl5/site_perl/5.10.0/HTML/Mason/Request.pm:1239]<o:p></o:p></p>
<p class="MsoNormal"> [/n/software/linux/servers/rt4/share/html/Elements/MyRT:95]<o:p></o:p></p>
<p class="MsoNormal"> [/n/software/linux/servers/rt4/local/html/index.html:78]<o:p></o:p></p>
<p class="MsoNormal"> [/opt/rt4/sbin/../lib/RT/Interface/Web.pm:634]<o:p></o:p></p>
<p class="MsoNormal"> [/opt/rt4/sbin/../lib/RT/Interface/Web.pm:335]<o:p></o:p></p>
<p class="MsoNormal"> [/n/software/linux/servers/rt4/share/html/autohandler:53] (/opt/rt4/sbin/../lib/RT/Interface/Web/Handler.pm:208)<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<a href="http://www.arcproductions.com/"><span style="font-size:12.0pt;font-family:"Times New Roman","serif";text-decoration:none"><img border="0" width="150" height="99" id="Picture_x0020_1" src="cid:image001.gif@01CE2195.972AA080" alt="ARC"></span></a><span style="font-size:12.0pt;font-family:"Times New Roman","serif""><o:p></o:p></span></p>
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<b><span style="font-size:7.5pt;font-family:"Arial","sans-serif";color:black">Ray Corbett Technology Projects Manager</span></b><b><span style="font-size:7.5pt;font-family:"Arial","sans-serif";color:#333333"><br>
<br>
p:</span></b><b><span style="font-size:12.0pt;font-family:"Times New Roman","serif"">
</span></b><b><span style="font-size:7.5pt;font-family:"Arial","sans-serif";color:#333333">416.682.5200 x5232 | f: 416.682.5209<br>
Arc Productions Ltd. | 230 Richmond Street East | Toronto, ON M5A 1P4<br>
<a href="http://www.arcproductions.com"><span style="color:#1A794D;text-decoration:none">www.arcproductions.com</span></a></span></b><span style="font-size:7.5pt;font-family:"Arial","sans-serif";color:#333333">
</span><span style="font-size:12.0pt;font-family:"Times New Roman","serif""><o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:12.0pt;font-family:"Times New Roman","serif""> <o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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