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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif"">This looks like it might work. It just feels like we’re tricking the system as a workaround instead of fixing it at the root.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif"">Isn’t there a way to set the Return-Path without changing the From: and/or ReplyTo: headers? RT already set those properly. I just need the Return-Path to change.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif""><o:p> </o:p></span></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif"">Just to confirm a starting point… where are these headers set? Where is the Return-Path: header set? Sendmail right? RT hands off the formatted
email with most of the needed headers/content and sendmail adds the Return-Path: header, right? Postfix doesn’t do it, does it?<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif"">Just confirming where to check?<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif""><br>
<span style="color:#122F56"><br>
</span></span><b><span style="font-size:10.0pt;color:black">James Billington</span></b><span style="font-size:10.0pt;color:black"><br>
Senior Systems Administrator<br>
Email: jbillington@itsfac.com<br>
Phone: (703) 445-3715</span><span style="font-size:10.0pt;font-family:"Verdana","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Rafal Roginela [mailto:rroginela@AmeriCashLoans.net]
<br>
<b>Sent:</b> Wednesday, March 20, 2013 4:12 PM<br>
<b>To:</b> Billington, James; rt-users@lists.bestpractical.com<br>
<b>Subject:</b> RE: RT4 Postfix/Apache Email Return-Path causing issues<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">Hi,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Sorry I gave you a wrong google word of “impersonation” it should be “masquerade”… Here is an article to do just that:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><a href="http://www.cyberciti.biz/tips/howto-postfix-masquerade-change-email-mail-address.html">http://www.cyberciti.biz/tips/howto-postfix-masquerade-change-email-mail-address.html</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Another way is to relay off your main server(we do that with our Exchange box) again no need for MX record changes since it looks like it will come from the right place.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Hope this helps as this is always the worst part of these kinds of apps since it really varies so much from distro to distro. It is why I switched from Debian (I like them better) to CentOS when setting up RT.<o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#004080">Thank You,</span><span style="color:navy"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-family:"Book Antiqua","serif";color:#004080">Rafal Roginela</span></b><span style="color:navy"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Book Antiqua","serif";color:#004080">Office (847) 827-9740 x109<br>
Fax (847) 493-8031</span><span style="color:#1F497D"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Billington, James [<a href="mailto:jbillington@itsfac.com">mailto:jbillington@itsfac.com</a>]
<br>
<b>Sent:</b> Wednesday, March 20, 2013 3:04 PM<br>
<b>To:</b> Rafal Roginela; <a href="mailto:rt-users@lists.bestpractical.com">rt-users@lists.bestpractical.com</a><br>
<b>Subject:</b> RE: RT4 Postfix/Apache Email Return-Path causing issues<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif"">Adding an external MX record for this isn’t really an option I can explore. I agree it would solve the problem, more as a workaround, but we’d need to revisit our agreement
with our DNS provider.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif""><o:p> </o:p></span></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif"">I googled “postfix impersonation settings” and “sendmail impersonation settings” with no luck. Can you be more specific? I’d appreciate it.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif"">Thanks,<br>
<span style="color:#122F56"><br>
</span></span><b><span style="font-size:10.0pt;color:black">James Billington</span></b><span style="font-size:10.0pt;color:black"><br>
Senior Systems Administrator</span><span style="font-size:10.0pt;font-family:"Courier New""><o:p></o:p></span></p>
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