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<p class="MsoNormal">Stubborn I guess but I just keep refusing to give up. <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Bart offered this solution to me:<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="color:red">Basically, get his callback which adds the CF's to the ticket update page and add it to your callback which will get loaded for the quick create box.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:red"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:red">The only thing I don't know is the name of the callback, but I think you could look in the code of the file you just created and search for callback and you'll get some names (I hope).<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:red">Otherwise check the wiki page I just linked, it has some info on finding what callback you need to use.<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Since it is the Quick Create portlet that I want to affect:<o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo1"><![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>I looked into rt4/local/html/Elements and I found QuickCreate which is the code that seems to populate the portlet with all the options<o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo1"><![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>I found in this file % $m->callback(CallbackName => 'InFormElement');<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Therefore I assumed that I had to name my callback file InFormElement so I did.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">My path is:<o:p></o:p></p>
<p class="MsoNormal">Rt4/local/html/Callbacks/InterfaceCallbacks/Elements/QuickCreate/InFormElement<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">But not go. I notice the customizing with CallBacks doc talks of path to html-page. There is a share/html/Ticket/Create.html<o:p></o:p></p>
<p class="MsoNormal">but this not the case with Quick Create. It is not called QuickCreate.html<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Any suggestions to help me out. <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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