<div dir="ltr">I am still pretty new to RT & trying to figure out how to do things. I want to have a custom field for requesting access. I would like this to be a multi select field filled with options from a table. I would like to have table that is essentially:<div>
<br></div><div>System | ResponsibleParty </div><div><br></div><div>where the responsible party is a group ID in RT. I am writing a perl module to handle the scrip when a ticket is created that would create child tickets for each system & assign to the responsible party. </div>
<div><br></div><div>Is this doable? Can I create a custom field & have it populate options from a table? </div><div><br></div><div>Thanks. I am not really sure where to look to start this.</div><div><br clear="all">
<div><div dir="ltr">Kevin</div></div>
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