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</o:shapelayout></xml><![endif]--></head><body lang=EN-GB link=blue vlink=purple><div class=WordSection1><p class=MsoNormal>RT Version: 3.6.5<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Hi,<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>I am trying to make the Starts date field updatable using a hyperlink like the Last Content field to set the time value to now, this is in the default Ticket Display screen Display.html.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>I have updated the rt3/share/html/Ticket/Elements/ShowDates file to include the hyperlink<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><tr><o:p></o:p></p><p class=MsoNormal> <td class="label date starts"><a href="<% $RT::WebPath %>/Ticket/Display.html?id=<% $Ticket->id %>&Action=SetStarts"><&|/l&>Starts</&></a>:</td><o:p></o:p></p><p class=MsoNormal> <td class="value date starts"><% $Ticket->StartsObj->AsString %></td><o:p></o:p></p><p class=MsoNormal> </tr><o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>I have also updated the rt3/share/html/Ticket/Display.html file to allow the action to pass<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>if (defined $ARGS{'Action'}) {<o:p></o:p></p><p class=MsoNormal> if ($ARGS{'Action'} =~ /^(Steal|Kill|Take|SetTold|SetStarts)$/) {<o:p></o:p></p><p class=MsoNormal> my $action = $1;<o:p></o:p></p><p class=MsoNormal> my ($res, $msg)=$TicketObj->$action();<o:p></o:p></p><p class=MsoNormal> push(@Actions, $msg);<o:p></o:p></p><p class=MsoNormal> }<o:p></o:p></p><p class=MsoNormal> }<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>The link is now a hyperlink and I can click it however the output is “Starts changed from Not set to Not set”, I have done the same for the Started field and it works fine as you would expect I’m not sure why the SetStarts is not working as the SetTold and SetStarted are.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Any help would be greatly appreciated.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Regards<o:p></o:p></p><p class=MsoNormal>Dave<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>