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<P><BR /><div>There is an option for this in rt_config, I don't have my installation in front of me now to tell you the exact name but if you read through it it's there, you'll just need to set it to an increased value in rt_siteConfig.<br /><br />On 28/03/2013, at 21:29, "Asanka Gunasekera" <<a href="mailto:asanka_gunasekera@yahoo.co.uk">asanka_gunasekera@yahoo.co.uk</a>> wrote:<br /><br /></div><div></div><blockquote type="cite"><div><div style="color:#000; background-color:#fff; font-family:times new roman, new york, times, serif;font-size:12pt"><div id="yiv1582685943"><div><div style="color: rgb(0, 0, 0); font-family: times new roman, new york, times, serif; font-size: 12pt; background-color: rgb(255, 255, 255);"><div id="yiv1582685943yui_3_7_2_19_1364467829806_35">
<div style="margin: 0cm 0cm 10pt;" class="MsoNormal"><font face="Calibri">Hi is there a limit to the ticket size since I am getting
this message when I open a ticket<o:p></o:p></font></div>
<div style="margin: 0cm 0cm 10pt;" class="MsoNormal"><o:p><font face="Calibri"> </font></o:p></div>
<div style="margin: 0cm 0cm 10pt;" class="MsoNormal"><span class="apple-converted-space"><span style="background: white; color: rgb(34, 34, 34); line-height: 115%; font-family: "Arial","sans-serif"; font-size: 10pt;"> </span></span><span style="background: white; color: rgb(34, 34, 34); line-height: 115%; font-family: "Arial","sans-serif"; font-size: 10pt;">"Message
body is not shown</span><span style="color: rgb(34, 34, 34); line-height: 115%; font-family: "Arial","sans-serif"; font-size: 10pt;"> <span style="background: white;">because
it is too large."</span><o:p></o:p></span></div>
<div style="margin: 0cm 0cm 10pt;" class="MsoNormal"><span style="background: white; color: rgb(34, 34, 34); line-height: 115%; font-family: "Arial","sans-serif"; font-size: 10pt;"><o:p> </o:p></span></div>
<div style="margin: 0cm 0cm 10pt;" class="MsoNormal"><span style="background: white; color: rgb(34, 34, 34); line-height: 115%; font-family: "Arial","sans-serif"; font-size: 10pt;">Thanks and Regards<var id="yui-ie-cursor"></var></span><o:p></o:p></div>
</div></div></div></div></div></div></blockquote>
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<TD style="HEIGHT: 50px" colSpan=3><SPAN style="LINE-HEIGHT: 16px; FONT-FAMILY: Arial, Helvetica, sans-serif; FONT-SIZE: 12px"><span style='font-family:Arial; font-size:11pt; font-weight: bold; '>Chris</span> <span style='font-family:Arial; font-size:11pt; font-weight: bold; '>O'Kelly</span><BR /><SPAN style="FONT-SIZE: 14px"><B><span style='font-family:Arial; font-size:9pt; font-weight: normal; '>Systems & Web Administrator</span></B></SPAN><BR /></SPAN></TD></TR>
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<TD style="WIDTH: 178px" height=112 vAlign=top width=199 align=left><SPAN style="LINE-HEIGHT: 16px; FONT-FAMILY: Arial, Helvetica, sans-serif; FONT-SIZE: 12px"><table width=190px class=775a3f36-36d7-4d21-a43e-1deb8b0a3dbbTable><tr><td><span style='font-family:Arial; font-size:x-small; color: #000000; font-weight: bold; '>Minecorp Australia</span></td></tr><tr><td><span style='font-family:arial; font-size:9pt; '>37 Murdoch Circuit</span></td></tr><tr><td><span style='font-family:arial; font-size:9pt; '>Acacia Ridge QLD 4110</span></td></tr><tr><td><span style='font-family:Arial; font-size:9pt; color: #4F81BD; '><span style='font-family:arial; font-size:9pt; color: #0070C0; font-weight: bold; '><span style='font-family:arial; font-size:9pt; color: #0070C0; font-weight: bold; '><a href='http://www.minecorp.com' title='Minecorp Vehicle Solutions' target=''><span style='font-family:arial; font-size:9pt; color: #0070C0; font-weight: bold; '>minecorp.com.au</span></a></span></span></span></td></tr></table><BR /></SPAN></TD>
<TD style="WIDTH: 290px" height=112 vAlign=top width=250 align=left><SPAN style="LINE-HEIGHT: 16px; FONT-FAMILY: Arial, Helvetica, sans-serif; FONT-SIZE: 12px"><B><table class=775a3f36-36d7-4d21-a43e-1deb8b0a3dbbTable><tr><td width=600px><span style='font-family:Arial; font-size:9pt; font-weight: bold; '>P: 07 3723 1000</span></td></tr><tr><td width=600px><span style='font-family:Arial; font-size:9pt; font-weight: bold; '>M: 0450 586 190</span></td></tr><tr><td width=600px><span style='font-family:arial; font-size:9pt; color: #4F81BD; font-weight: bold; '>E: <a href='mailto:Chris.okelly@minecorp.com.au' title='Click to send email to Chris O'Kelly' target=''>Chris.okelly@minecorp.com.au</a></span></td></tr><tr><td width=600px><span style='font-family:Arial; font-size:9pt; color: #4F81BD; font-weight: bold; '>S: <a href='http://skype.com' title='' target=''>chris.okelly.mvs</a></span></td></tr></table><BR /></B></SPAN></TD></TR></TBODY></TABLE> <IMG id=IMG1 border=0 src="http://i.imgur.com/1dhKoSZ.png" width=600 height=108 /><BR /><BR />
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