<html><body><div style="color:#000; background-color:#fff; font-family:times new roman, new york, times, serif;font-size:12pt"><div><span><font size="3">Thank you Ruslan, hope I will not break what is working :) and is this fixed on later </font>releases<font size="3"> since I am planning on doing an upgrade to the latust</font></span></div><div style="font-family: 'times new roman', 'new york', times, serif; font-size: 16px; color: rgb(0, 0, 0); background-color: transparent; font-style: normal;"><span><br></span></div><div style="font-family: 'times new roman', 'new york', times, serif; font-size: 16px; color: rgb(0, 0, 0); background-color: transparent; font-style: normal;"><span>Best Regards</span></div><div style="font-family: 'times new roman', 'new york', times, serif; font-size: 12pt;"><br></div> <div style="font-family: 'times new roman', 'new york', times, serif; font-size: 12pt;"> <div style="font-family: 'times new roman', 'new
york', times, serif; font-size: 12pt;"> <div dir="ltr"> <font size="2" face="Arial"> <hr size="1"> <b><span style="font-weight:bold;">From:</span></b> Ruslan Zakirov <ruz@bestpractical.com><br> <b><span style="font-weight: bold;">To:</span></b> Asanka Gunasekera <asanka_gunasekera@yahoo.co.uk> <br><b><span style="font-weight: bold;">Cc:</span></b> RT User List <rt-users@lists.bestpractical.com> <br> <b><span style="font-weight: bold;">Sent:</span></b> Thursday, 28 March 2013, 20:26<br> <b><span style="font-weight: bold;">Subject:</span></b> Re: [rt-users] Start page is displaied when DB is unavalable<br> </font> </div> <br>On Thu, Mar 28, 2013 at 2:59 PM, Asanka Gunasekera<br><<a ymailto="mailto:asanka_gunasekera@yahoo.co.uk" href="mailto:asanka_gunasekera@yahoo.co.uk">asanka_gunasekera@yahoo.co.uk</a>> wrote:<br>> Hi I am running RT 4.00 and when trying to connect to RT it gives starter<br>> page when the database
is not available. How can I stop this behaviour or<br>> start a page saying that the RT is down when the DB is not available<br>> Thanks and Regards<br><br>Filed as a bug/feature request [1]. It's not hard to implement. If you<br>want to then you should start around line 274 in<br>lib/RT/Interface/Web/Handler.pm. Grep for ConnectToDatabase.<br><br>[1] <a href="http://issues.bestpractical.com/Ticket/Display.html?id=23332" target="_blank">http://issues.bestpractical.com/Ticket/Display.html?id=23332</a><br><br><br>-- <br>Best regards, Ruslan.<br><br><br> </div> </div> </div></body></html>