<html><body><div style="color:#000; background-color:#fff; font-family:times new roman, new york, times, serif;font-size:12pt"><div><span>:) thanks Reslan, Regards</span></div><div style="color: rgb(0, 0, 0); font-size: 16px; font-family: 'times new roman', 'new york', times, serif; background-color: transparent; font-style: normal;"><span><br></span></div><div style="color: rgb(0, 0, 0); font-size: 16px; font-family: 'times new roman', 'new york', times, serif; background-color: transparent; font-style: normal;"><span>Asanka</span></div><div><br></div> <div style="font-family: 'times new roman', 'new york', times, serif; font-size: 12pt;"> <div style="font-family: 'times new roman', 'new york', times, serif; font-size: 12pt;"> <div dir="ltr"> <font size="2" face="Arial"> <hr size="1"> <b><span style="font-weight:bold;">From:</span></b> Ruslan Zakirov <ruz@bestpractical.com><br> <b><span style="font-weight: bold;">To:</span></b> Asanka Gunasekera
<asanka_gunasekera@yahoo.co.uk> <br><b><span style="font-weight: bold;">Cc:</span></b> RT User List <rt-users@lists.bestpractical.com> <br> <b><span style="font-weight: bold;">Sent:</span></b> Friday, 29 March 2013, 1:33<br> <b><span style="font-weight: bold;">Subject:</span></b> Re: [rt-users] Start page is displaied when DB is unavalable<br> </font> </div> <br>On Thu, Mar 28, 2013 at 10:23 PM, Asanka Gunasekera<br><<a ymailto="mailto:asanka_gunasekera@yahoo.co.uk" href="mailto:asanka_gunasekera@yahoo.co.uk">asanka_gunasekera@yahoo.co.uk</a>> wrote:<br>> Thank you Ruslan, hope I will not break what is working :) and is this fixed<br>> on later releases since I am planning on doing an upgrade to the latust<br><br>It's not at the moment and I don't know if it's on anybody's radar.<br><br>> Best Regards<br>><br>> ________________________________<br>> From: Ruslan Zakirov <<a ymailto="mailto:ruz@bestpractical.com"
href="mailto:ruz@bestpractical.com">ruz@bestpractical.com</a>><br>> To: Asanka Gunasekera <<a ymailto="mailto:asanka_gunasekera@yahoo.co.uk" href="mailto:asanka_gunasekera@yahoo.co.uk">asanka_gunasekera@yahoo.co.uk</a>><br>> Cc: RT User List <<a ymailto="mailto:rt-users@lists.bestpractical.com" href="mailto:rt-users@lists.bestpractical.com">rt-users@lists.bestpractical.com</a>><br>> Sent: Thursday, 28 March 2013, 20:26<br>> Subject: Re: [rt-users] Start page is displaied when DB is unavalable<br>><br>> On Thu, Mar 28, 2013 at 2:59 PM, Asanka Gunasekera<br>> <<a ymailto="mailto:asanka_gunasekera@yahoo.co.uk" href="mailto:asanka_gunasekera@yahoo.co.uk">asanka_gunasekera@yahoo.co.uk</a>> wrote:<br>>> Hi I am running RT 4.00 and when trying to connect to RT it gives starter<br>>> page when the database is not available. How can I stop this behaviour or<br>>> start a page saying that the RT is
down when the DB is not available<br>>> Thanks and Regards<br>><br>> Filed as a bug/feature request [1]. It's not hard to implement. If you<br>> want to then you should start around line 274 in<br>> lib/RT/Interface/Web/Handler.pm. Grep for ConnectToDatabase.<br>><br>> [1] <a href="http://issues.bestpractical.com/Ticket/Display.html?id=23332" target="_blank">http://issues.bestpractical.com/Ticket/Display.html?id=23332</a><br>><br>><br>> --<br>> Best regards, Ruslan.<br>><br>><br><br><br><br>-- <br>Best regards, Ruslan.<br><br><br> </div> </div> </div></body></html>