<div dir="ltr">Subject: ... { $Ticket->SubjectTag } ...</div><div class="gmail_extra"><br><br><div class="gmail_quote">On Sat, Apr 13, 2013 at 8:30 PM, Miles Scruggs <span dir="ltr"><<a href="mailto:miles@digitalphotobox.net" target="_blank">miles@digitalphotobox.net</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="auto"><div>Just hypothetically say everyone isn't a competent programmer. Imagine with me, if you will. </div>
<div><br></div><div>How would a person with that handicap go about using the subject tag method to put a Re: out in front of the subject. <br><br>Sent from my iPhone</div><div><div class="h5"><div><br>On Apr 13, 2013, at 3:12 AM, Ruslan Zakirov <<a href="mailto:ruslan.zakirov@gmail.com" target="_blank">ruslan.zakirov@gmail.com</a>> wrote:<br>
<br></div><blockquote type="cite"><div><p>If you place tag yourself then rt wouldnt relocate it. In newer versions ticket object has SubjectTag method. If your version is old then you can grab code from repository - very simple code.<br>
</p>
<p>Ruslan from phone.</p>
<div class="gmail_quote">13.04.2013 3:13 пользователь "Miles Scruggs" <<a href="mailto:miles@digitalphotobox.net" target="_blank">miles@digitalphotobox.net</a>> напиÑал:<br type="attribution"><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div dir="ltr">Anyone have any idea how this can be resolved? Â </div><div class="gmail_extra"><br><br><div class="gmail_quote">On Thu, Apr 11, 2013 at 5:44 AM, Miles Scruggs <span dir="ltr"><<a href="mailto:miles@digitalphotobox.net" target="_blank">miles@digitalphotobox.net</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="auto"><div>Yes but what exactly do you change to get out front of the ticket number?</div><div><br>Sent from my iPhone</div>
<div><div><div><br>On Apr 11, 2013, at 2:06 AM, Ruslan Zakirov <<a href="mailto:ruz@bestpractical.com" target="_blank">ruz@bestpractical.com</a>> wrote:<br><br></div><blockquote type="cite"><div><div dir="ltr">
Just change AutoReply and Resolved template.</div><div class="gmail_extra"><br><br><div class="gmail_quote">On Thu, Apr 11, 2013 at 7:11 AM, Miles Scruggs <span dir="ltr"><<a href="mailto:miles@digitalphotobox.net" target="_blank">miles@digitalphotobox.net</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">Right now I'm trying to tweak out one last thing in RT. Â Basically every email client/host has various parameters for determining if/how to thread emails, so I'm fighting a spread out battle. Â What I'm up against now is ensuring a "Re:" is put on the ***front**** of every subject sent out of RT unless it is an original email to that contact. Â The two key places this seems to be currently missing is the Auto Replies and resolving tickets.<br>
<br>
Any idea how I can get that little element cleaned up.<br>
<br>
Cheers<br>
<span><font color="#888888"><br>
Miles Scruggs<br>
<a href="mailto:miles@digitalphotobox.net" target="_blank">miles@digitalphotobox.net</a><br>
<br>
<br>
<br>
</font></span></blockquote></div><br><br clear="all"><div><br></div>-- <br>Best regards, Ruslan.
</div>
</div></blockquote></div></div></div></blockquote></div><br><br clear="all"><div><br></div>-- <br>Cheers,<br><br>Miles
</div>
</blockquote></div>
</div></blockquote></div></div></div></blockquote></div><br><br clear="all"><div><br></div>-- <br>Best regards, Ruslan.
</div>