<div dir="ltr"><div><div>Paul,<br><br></div>To own a ticket, you have to have the right to "Take" a ticket.<br><br></div>Kenn<br></div><div class="gmail_extra"><br><br><div class="gmail_quote">On Tue, Apr 16, 2013 at 7:31 PM, hopcon <span dir="ltr"><<a href="mailto:supportq@hopkinsonconsulting.com.au" target="_blank">supportq@hopkinsonconsulting.com.au</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">I am having this same problem in RT 4.0.7, but your solution doesn't work for<br>
me as there is no OwnTicket option in Group Rights under either group or<br>
queue configurations.<br>
<br>
What is the new way of limiting ticket ownership to priveleged users?<br>
<br>
-- Paul --<br>
<br>
<br>
<br>
--<br>
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