<div dir="ltr">On Sun, Apr 14, 2013 at 2:55 PM, Asif Iqbal <span dir="ltr"><<a href="mailto:vadud3@gmail.com" target="_blank">vadud3@gmail.com</a>></span> wrote:<br><div class="gmail_extra"><div class="gmail_quote"><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div dir="ltr">I installed RT-Extension-CommandByMail-0.10 on my RT 3.8.2 and setup the config like below.<div><br></div><div>Set( @Plugins, qw( RT::Authen::ExternalAuth RT::Extension::CommandByMail ) );</div><div>Set(@MailPlugins, qw(Auth::MailFrom Filter::TakeAction));<br>
</div><div><br></div><div>Setup a custom field TAG of type 'Enter one value' for the help queue then</div><div>send an email to the comment address of a ticket I own, as me, of the following</div><div>
<br></div><div>This is a comment</div><div><br></div><div> CF.{TAG}: comment1</div><div> </div><div>I do not see any value showing for the custom field TAG on the ticket.</div><div>I do not see any log in debug about the custom field either.</div>
<div><br></div><div>I did restart apache after making change to the config.</div><div><br></div><div>What gives?</div><div><br></div><div></div></div></blockquote><div><br></div><div><br></div><div style>Could not find anything in the mailing list that has exact same issue. What am I doing wrong?</div>
<div style><br></div><div style><br></div></div><br clear="all"><div><br></div>-- <br>Asif Iqbal<br>PGP Key: 0xE62693C5 KeyServer: <a href="http://pgp.mit.edu">pgp.mit.edu</a><br>A: Because it messes up the order in which people normally read text.<br>
Q: Why is top-posting such a bad thing?<br><br>
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