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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Thanks for the reply. I just checked the 4.0.10 version we have running in our dev environment and it appears the issue still exists on that version. I just
noticed that v4.0.11 is now available, when I get a moment I’ll upgrade to that version and retest.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">~Pete_Jibe<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Ruslan Zakirov<br>
<b>Sent:</b> Wednesday, April 17, 2013 12:50 AM<br>
<b>Subject:</b> Re: [rt-users] RT ticket body shows GMT time instead of PST (GMT -7) in the Date: field<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><o:p> </o:p></p>
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<p class="MsoNormal" style="margin-left:.5in">Hi,<o:p></o:p></p>
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<p class="MsoNormal" style="margin-left:.5in"><o:p> </o:p></p>
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<p class="MsoNormal" style="margin-left:.5in">"Date: ..." you see in the history comes from email headers and RT doesn't change them. We wrote code to deal with this, but I don't know if it's in 4.0 or if it only would be in 4.2. <o:p></o:p></p>
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