<div dir="ltr">Matthias,<div><br></div><div style>Not sure of your use case but we have situation where we do a HTTP POST from a scrip to a non RT URL based on certain ticket conditions. RT makes this very easy to automate and not have to involve the human.</div>
<div style>Not sure if that works for you.</div><div style><br></div><div style>Robert</div><div style> </div></div><div class="gmail_extra"><br><br><div class="gmail_quote">On Wed, Apr 17, 2013 at 10:52 AM, Kevin Falcone <span dir="ltr"><<a href="mailto:falcone@bestpractical.com" target="_blank">falcone@bestpractical.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div class="HOEnZb"><div class="h5">On Wed, Apr 17, 2013 at 04:40:30PM +0200, Matthias Leisi wrote:<br>
> I'm a bit at a loss on where to start searching for a solution to this: How to place a custom<br>
> form(*) on Display.html. Ideally, that would be placed on top of the "History" section, but<br>
> there is some flexibility on placement if it gets easier to implement.<br>
> (*) A single button who whould perform a POST action to a non-RT-URL, having the ticket Id as<br>
> parameter.<br>
<br>
</div></div>You probably want to read about Callbacks - you can use them to insert<br>
HTML into various pages in RT (or to change things about the page, but<br>
in your case you just want to insert some HTML).<br>
<br>
<a href="http://requesttracker.wikia.com/wiki/Customizing" target="_blank">http://requesttracker.wikia.com/wiki/Customizing</a><br>
<span class="HOEnZb"><font color="#888888"><br>
-kevin<br>
</font></span></blockquote></div><br></div>