<html><body><div style="color:#000; background-color:#fff; font-family:times new roman, new york, times, serif;font-size:12pt">Clicking on "Save link as" works.<br><br>I opened the Console and this is what I get:<br><span style="color: rgb(0, 0, 0); font-family: Consolas, 'Lucida Console', monospace; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: auto; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); display: inline !important; float: none;">Resource interpreted as Document but transferred with MIME type application/octet-stream: "</span><a href="https://rt.travelgenio.com/Ticket/Attachment/103241/52274/num%C3%A9risation0001.pdf" class="webkit-html-resource-link"
title="https://rt.travelgenio.com/Ticket/Attachment/103241/52274/num%C3%A9risation0001.pdf" style="box-sizing: border-box; color: rgb(84, 84, 84); cursor: pointer; font-family: Consolas, 'Lucida Console', monospace; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: auto; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255);">https://rt.domain.com/Ticket/Attachment/103241/52274/num%C3%A9risation0001.pdf</a><span style="color: rgb(0, 0, 0); font-family: Consolas, 'Lucida Console', monospace; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap;
widows: auto; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); display: inline !important; float: none;">".</span><br><br>After some research seems to be a bug in Chrome.<br>http://code.google.com/p/chromium/issues/detail?id=104331<br><div><br></div><div style="color: rgb(0, 0, 0); font-size: 16px; font-family: times new roman,new york,times,serif; background-color: transparent; font-style: normal;">Thank you!<br></div><div style="color: rgb(0, 0, 0); font-size: 16px; font-family: times new roman,new york,times,serif; background-color: transparent; font-style: normal;"><br></div><div style="color: rgb(0, 0, 0); font-size: 16px; font-family: times new roman,new york,times,serif; background-color: transparent; font-style: normal;"><br></div><div><br></div> <div style="font-family: times new roman, new york, times, serif; font-size: 12pt;"> <div style="font-family: times new roman,
new york, times, serif; font-size: 12pt;"> <div dir="ltr"> <hr size="1"> <font face="Arial" size="2"> <b><span style="font-weight:bold;">De:</span></b> Ruslan Zakirov <ruz@bestpractical.com><br> <b><span style="font-weight: bold;">Para:</span></b> "charlycr74@yahoo.com.ar" <charlycr74@yahoo.com.ar> <br><b><span style="font-weight: bold;">CC:</span></b> "rt-users@lists.bestpractical.com" <rt-users@lists.bestpractical.com> <br> <b><span style="font-weight: bold;">Enviado:</span></b> jueves, 18 de abril de 2013 3:42<br> <b><span style="font-weight: bold;">Asunto:</span></b> Re: [rt-users] HTTP 500 when downloading attachments on Chrome<br> </font> </div> <div class="y_msg_container"><br><div id="yiv1837509073"><div dir="ltr">On Thu, Apr 18, 2013 at 5:56 AM, <a rel="nofollow" ymailto="mailto:charlycr74@yahoo.com.ar" target="_blank" href="mailto:charlycr74@yahoo.com.ar">charlycr74@yahoo.com.ar</a> <span dir="ltr"><<a rel="nofollow"
ymailto="mailto:charlycr74@yahoo.com.ar" target="_blank" href="mailto:charlycr74@yahoo.com.ar">charlycr74@yahoo.com.ar</a>></span> wrote:<br>
<div class="yiv1837509073gmail_extra"><div class="yiv1837509073gmail_quote"><blockquote class="yiv1837509073gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">Hi,<br>
<br>
I'm running RT 4.010, in some cases when I try to download an attachment from a ticket using Chrome doesn't work, looking at the logs I found out that I actually get HTTP error 500.<br>
<br>
I run RT on debug mode but nothing is added to the logfile when clicking on the attachment, but I do get this message on the apache logs:<br>
<br>
<br>
[Thu Apr 18 03:38:39 2013] [error] [client x.x.x.x] Apache2::RequestIO::print: (103) Software caused connection abort at /usr/local/share/perl5/Plack/Handler/Apache2.pm line 179, referer: <a rel="nofollow" target="_blank" href="https://rt.travelgenio.com/Ticket/Display.html?id=10983">https://rt.travelgenio.com/Ticket/Display.html?id=10983</a></blockquote>
<div><br></div><div><br></div><div style="">This means that the browser closed connection while server was pushing data to client.</div><div style=""><br></div><div style="">Try "save link as" instead of just clicking. This way you will avoid in browser PDF viewer. Check if this works and try to open the file from disk out of chrome and in chrome.</div>
<div style=""><br></div><div style="">Also open chrome's console and try to open link. </div><div> </div><blockquote class="yiv1837509073gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">
x.x.x.x - - [18/Apr/2013:03:38:39 +0200] "GET /Ticket/Attachment/103241/52274/num%C3%A9risation0001.pdf HTTP/1.1" 500 363754<br>
<br>
[18/Apr/2013:03:38:39 +0200] x.x.x.x TLSv1 DHE-RSA-CAMELLIA256-SHA "GET /Ticket/Attachment/103241/52274/num%C3%A9risation0001.pdf HTTP/1.1" 363754<br>
<br>
<br>
<br>
If I download it from IE or Firefox, no errors at all.<br>
<br>
Thank you all for your help, Charly<br>
<br>
</blockquote></div><br><br clear="all"><div><br></div>-- <br>Best regards, Ruslan.
</div></div>
</div><br><br></div> </div> </div> </div></body></html>