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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">Ruslan,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">I removed WebBaseURL and added WebDomain, restarted apache, but still receive the same error:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">Set( $WebDomain, 'webserver.ken.com');<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">Set( $WebPort, 443);<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">Set( $WebPath, '/rt4');<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">Thoughts?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">- Ken<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> ruslan.zakirov@gmail.com [mailto:ruslan.zakirov@gmail.com]
<b>On Behalf Of </b>Ruslan Zakirov<br>
<b>Sent:</b> Thursday, May 02, 2013 5:20 AM<br>
<b>To:</b> Towne, Kenneth M<br>
<b>Cc:</b> RT users<br>
<b>Subject:</b> Re: [rt-users] Login Loop<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">On Thu, May 2, 2013 at 7:09 AM, <<a href="mailto:KennethMTowne@eaton.com" target="_blank">KennethMTowne@eaton.com</a>> wrote:<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">My RT_SiteConfig.pm has the following settings:<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Set( $WebBaseURL, '<a href="https://webserver.ken.com" target="_blank">https://webserver.ken.com</a>');<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Set( $WebPort, 443);<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Set( $WebPath, '/rt4');<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal"><br>
Above is incorrect. From RT config's documentation:<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">1005 =item C<$WebBaseURL>, C<$WebURL><o:p></o:p></p>
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<p class="MsoNormal">1006 <o:p></o:p></p>
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<p class="MsoNormal">1007 Usually you don't want to set these options. The only obvious reason<o:p></o:p></p>
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<p class="MsoNormal">1008 is if RT is accessible via https protocol on a non standard port, e.g.<o:p></o:p></p>
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<p class="MsoNormal">1009 '<a href="https://rt.example.com:9999">https://rt.example.com:9999</a>'. In all other cases these options are<o:p></o:p></p>
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<p class="MsoNormal">1010 computed using C<$WebDomain>, C<$WebPort> and C<$WebPath>.<o:p></o:p></p>
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<p class="MsoNormal">1011 <o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">So you have incorrect WebBaseURL and not set WebDomain.<br clear="all">
<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">-- <br>
Best regards, Ruslan. <o:p></o:p></p>
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