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<DIV><FONT size=2 face=Arial><SPAN class=918515719-08052013>I've got two
questions:</SPAN></FONT></DIV>
<DIV><FONT size=2 face=Arial><SPAN
class=918515719-08052013></SPAN></FONT> </DIV>
<DIV><FONT size=2 face=Arial><SPAN class=918515719-08052013>1. I just did an
upgrade from 4.0.11 to 4.0.12 & all seemed well. Due to people not using the
full ticket Create, I decided to globally remove "Quick Create" from "RT At A
Glance". However, when I do that I get the following error:</SPAN></FONT></DIV>
<DIV><FONT size=2 face=Arial><SPAN
class=918515719-08052013></SPAN></FONT> </DIV>
<DIV><FONT size=2 face=Arial><SPAN class=918515719-08052013><A
href="mailto:admsjc@helpdesk:/var/log/apache2$">admsjc@helpdesk:/var/log/apache2$</A>
tail error.log<BR>
[/opt/rt4/sbin/../lib/RT/Interface/Web.pm:335]<BR>
[/opt/rt4/share/html/autohandler:53]
(/opt/rt4/sbin/../lib/RT/Interface/Web/Handler.pm:208)<BR>[Wed May 8
19:53:28 2013] [error]: Can't call method "Content" on an undefined value at
/opt/rt4/share/html/Admin/Global/MyRT.html line 69.</SPAN></FONT></DIV>
<DIV> </DIV>
<DIV><FONT size=2 face=Arial><SPAN class=918515719-08052013>Stack:<BR>
[/opt/rt4/share/html/Admin/Global/MyRT.html:69]<BR>
[/opt/rt4/share/html/Admin/autohandler:49]<BR>
[/opt/rt4/sbin/../lib/RT/Interface/Web.pm:634]<BR>
[/opt/rt4/sbin/../lib/RT/Interface/Web.pm:335]<BR>
[/opt/rt4/share/html/autohandler:53]
(/opt/rt4/sbin/../lib/RT/Interface/Web/Handler.pm:208)<BR></SPAN></FONT></DIV>
<DIV><FONT size=2 face=Arial><SPAN class=918515719-08052013>2. I'm just about
ready to deploy our second RT server, and the service department is asking me if
it is possible to modify the ticket display so that the most recent
posts/comments are at the top. Is there a way to change
that?</DIV></SPAN></FONT>
<DIV> </DIV>
<DIV align=left><FONT size=2 face=Arial>Stephen Cena</FONT></DIV>
<DIV align=left><FONT size=2 face=Arial>QVII</FONT></DIV>
<DIV align=left><FONT size=2 face=Arial>MIS/IT Dept</FONT></DIV>
<DIV align=left><FONT size=2 face=Arial>850 Hudson Ave.</FONT></DIV>
<DIV align=left><FONT size=2 face=Arial>Rochester, NY. 14620</FONT></DIV>
<DIV align=left><FONT size=2 face=Arial>585-544-0450 x300</FONT></DIV>
<DIV align=left><FONT size=2 face=Arial><A
href="mailto:sjc@qvii.com">sjc@qvii.com</A></FONT></DIV>
<DIV align=left><FONT size=2 face=Arial>"Thank you for helping us help you help
us all."</FONT></DIV>
<DIV align=left><FONT size=2 face=Arial>--For email related issues, please
contact <A
href="mailto:postmaster@qvii.com">postmaster@qvii.com</A></FONT></DIV>
<DIV align=left><FONT size=2 face=Arial></FONT> </DIV>
<DIV align=left><FONT size=2 face=Arial></FONT> </DIV>
<DIV> </DIV></BODY></HTML>