<html><body><div style="color:#000; background-color:#fff; font-family:times new roman, new york, times, serif;font-size:12pt"><div><div><font face="times new roman, new york, times, serif">Hi I have added below to the RT_SiteConfig.pm and all are working fine except the "</font><span><font face="times new roman, new york, times, serif">__TimeLeft__" it just come as an empty column, can any one tell me how to rectify this. I am using RT4, oracle db and Redhat linux</font></span></div><div style="color: rgb(0, 0, 0); font-size: 16px; font-family: 'times new roman', 'new york', times, serif; background-color: transparent; font-style: normal;"><font face="times new roman, new york, times, serif"><br></font></div><div style="color: rgb(0, 0, 0); font-size: 16px; font-family: 'times new roman', 'new york', times, serif; background-color: transparent; font-style: normal;"><font face="times new roman, new york, times, serif">Set
($DefaultSearchResultFormat, qq{</font></div><div><font face="times new roman, new york, times, serif"> '<b><A HREF="$RT::WebPath/Ticket/Display.html?id=__id__">__id__</a></b>/TITLE:#',</font></div><div><font face="times new roman, new york, times, serif"> '__QueueName__',</font></div><div><font face="times new roman, new york, times, serif"> '<b>><A HREF="$RT::WebPath/Ticket/Display.html?id=__id__">__Subject__</a></b>/TITLE:Subject',</font></div><div><font face="times new roman, new york, times, serif"> '__Status__',</font></div><div><font face="times new roman, new york, times, serif"> '__OwnerName__',</font></div><div><font face="times new roman, new york, times, serif"> '__Priority__',</font></div><div><font face="times new roman, new york, times, serif"> '__CustomField.{SLA}__',</font></div><div><font face="times
new roman, new york, times, serif"> '__NEWLINE__',</font></div><div><font face="times new roman, new york, times, serif"> '',</font></div><div><font face="times new roman, new york, times, serif"> '<small>__Requestors__</small>',</font></div><div><font face="times new roman, new york, times, serif"> '<small>__CreatedRelative__</small>',</font></div><div><font face="times new roman, new york, times, serif"> '<small>__ToldRelative__</small>',</font></div><div><font face="times new roman, new york, times, serif"> '<small>__LastUpdatedRelative__</small>',</font></div><div><font face="times new roman, new york, times, serif"> '<b><small>__Created__<small></a></b>/TITLE:Create Date',</font></div><div><font face="times new roman, new york, times, serif">
'<small>__TimeLeft__</small>'</font></div><div><font face="times new roman, new york, times, serif">});</font></div><div style="font-family: 'times new roman', 'new york', times, serif; font-size: 12pt;"><br></div><div style="font-family: 'times new roman', 'new york', times, serif; font-size: 12pt;"><br></div><div style="font-family: 'times new roman', 'new york', times, serif; font-size: 12pt;">Thanks and Regards</div></div></div></body></html>