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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif";color:blue">Hi, Thanks for replying.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif";color:blue"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif";color:blue">Does it means basically no extra step should do on plugin during minor version upgrade?</span><span style="font-size:10.0pt;font-family:"Verdana","sans-serif";color:blue"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif";color:blue"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> ruslan.zakirov@gmail.com [mailto:ruslan.zakirov@gmail.com]
<b>On Behalf Of </b>Ruslan Zakirov<br>
<b>Sent:</b> Thursday, May 23, 2013 1:27 PM<br>
<b>To:</b> Thomas Lau<br>
<b>Cc:</b> rt-users@lists.bestpractical.com<br>
<b>Subject:</b> Re: [rt-users] Upgrade RT, what about plugin module?<o:p></o:p></span></p>
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<p class="MsoNormal">On Thu, May 23, 2013 at 5:15 AM, Thomas Lau <<a href="mailto:Thomas.Lau@principleone.com" target="_blank">Thomas.Lau@principleone.com</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif"">Hi,</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif""> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif"">I am wondering if plugin would have problem if I perform general minor version upgrade on 4.0.x?</span><o:p></o:p></p>
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<p class="MsoNormal">They shouldn't. We work hard not to break backwards compatibility in minor versions and avoid database changes as much as possible.<o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif""> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif"">Recently we intensively use more and more plugin which I am not sure if it will drive the upgrade more complicated.</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif""> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif"">We are using RT-Extension-CommandByMail, RT-Extension-RepeatTicket and RT-Extension-SLA.</span><o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">All these should work with recent versions of 4.0.x.<o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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--<br>
RT Training in Seattle, June 19-20: <a href="http://bestpractical.com/training" target="_blank">
http://bestpractical.com/training</a><o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">-- <br>
Best regards, Ruslan. <o:p></o:p></p>
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