<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"><head><meta http-equiv=Content-Type content="text/html; charset=us-ascii"><meta name=Generator content="Microsoft Word 14 (filtered medium)"><style><!--
/* Font Definitions */
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:Tahoma;
panose-1:2 11 6 4 3 5 4 4 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0cm;
margin-bottom:.0001pt;
font-size:11.0pt;
font-family:"Calibri","sans-serif";
mso-fareast-language:EN-US;}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:purple;
text-decoration:underline;}
p.MsoAcetate, li.MsoAcetate, div.MsoAcetate
{mso-style-priority:99;
mso-style-link:"Balloon Text Char";
margin:0cm;
margin-bottom:.0001pt;
font-size:8.0pt;
font-family:"Tahoma","sans-serif";
mso-fareast-language:EN-US;}
span.EmailStyle17
{mso-style-type:personal-compose;
font-family:"Calibri","sans-serif";
color:windowtext;}
span.BalloonTextChar
{mso-style-name:"Balloon Text Char";
mso-style-priority:99;
mso-style-link:"Balloon Text";
font-family:"Tahoma","sans-serif";}
.MsoChpDefault
{mso-style-type:export-only;
font-family:"Calibri","sans-serif";
mso-fareast-language:EN-US;}
@page WordSection1
{size:612.0pt 792.0pt;
margin:72.0pt 72.0pt 72.0pt 72.0pt;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]--></head><body lang=EN-AU link=blue vlink=purple><div class=WordSection1><p class=MsoNormal>Hi, I am having problems getting AssettTracker to work on a new install of Debian Wheezy. I am not a linux expert so I do not understand the errors.<o:p></o:p></p><p class=MsoNormal>Apt-get install rt4-… operates without any issues and RT runs. Of course mysql and apache2 are installed.<o:p></o:p></p><p class=MsoNormal>Then I “apt-get install rt4-extension-assettracker” and it installs without any errors.<o:p></o:p></p><p class=MsoNormal>Then I put “Set(@Plugins, qw(RTx::AssettTracker));” into RT_SiteConfig.pm.<o:p></o:p></p><p class=MsoNormal>Here is what happens when I restart apache2:<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>root@debianRT:~# service apache2 restart<o:p></o:p></p><p class=MsoNormal>Syntax error on line 36 of /etc/request-tracker4/apache2-modperl2.conf:<o:p></o:p></p><p class=MsoNormal>Can't locate RTx/AssettTracker.pm in @INC (@INC contains: /usr/local/share/request-tracker4/lib /usr/share/request-tracker4/lib /etc/perl /usr/local/lib/perl/5.14.2 /usr/local/share/perl/5.14.2 /usr/lib/perl5 /usr/share/perl5 /usr/lib/perl/5.14 /usr/share/perl/5.14 /usr/local/lib/site_perl . /etc/apache2) at /usr/share/request-tracker4/lib/RT.pm line 681.\n<o:p></o:p></p><p class=MsoNormal>Action 'configtest' failed.<o:p></o:p></p><p class=MsoNormal>The Apache error log may have more information.<o:p></o:p></p><p class=MsoNormal> failed!<o:p></o:p></p><p class=MsoNormal>root@debianRT:~#<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>I can’t find “AssettTracker.pm” anywhere on the server. I have not been able to find an answer on google or anywhere else.<o:p></o:p></p><p class=MsoNormal>I can duplicate the problem on a new VM that has nothing but mysql, apache2 and RT installed.<o:p></o:p></p><p class=MsoNormal>Any Help would be gladly appreciated.<o:p></o:p></p></div></body></html>