<div dir="ltr"><br><div class="gmail_extra"><br><br><div class="gmail_quote">On Fri, May 24, 2013 at 1:50 AM, Gary McRae <span dir="ltr"><<a href="mailto:gary.m@bitek.com.au" target="_blank">gary.m@bitek.com.au</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-color:rgb(204,204,204);border-left-style:solid;padding-left:1ex"><div lang="EN-AU" link="blue" vlink="purple"><div><p class="">
<span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">The file appears here </span><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">/tmp/rt-extension-assettracker-master/lib/RTx/AssetTracker.pm<u></u><u></u></span></p>
<p class=""><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">I had downloaded and unpacked master.zip but I did not know what to do with it after that.<u></u><u></u></span></p><p class="">
<span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"><u></u> </span></p>
</div></div></blockquote><div style>Yep, does not look like install went fine.</div><div style><br></div><div style>try to run ``sudo apt-get install rt4-extension-assettracker'' OR like and post the output</div>
<div style><br></div><div style><br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-color:rgb(204,204,204);border-left-style:solid;padding-left:1ex"><div lang="EN-AU" link="blue" vlink="purple">
<div><p class=""><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"><u></u></span></p><div><div style="border-style:solid none none;border-top-color:rgb(181,196,223);border-top-width:1pt;padding:3pt 0cm 0cm">
<p class=""><b><span lang="EN-US" style="font-size:10pt;font-family:Tahoma,sans-serif">From:</span></b><span lang="EN-US" style="font-size:10pt;font-family:Tahoma,sans-serif"> <a href="mailto:rt-users-bounces@lists.bestpractical.com" target="_blank">rt-users-bounces@lists.bestpractical.com</a> [mailto:<a href="mailto:rt-users-bounces@lists.bestpractical.com" target="_blank">rt-users-bounces@lists.bestpractical.com</a>] <b>On Behalf Of </b>Gary McRae<br>
<b>Sent:</b> Friday, 24 May 2013 3:36 PM</span></p><div><div class="h5"><br><b>To:</b> <a href="mailto:rt-users@lists.bestpractical.com" target="_blank">rt-users@lists.bestpractical.com</a><br><b>Subject:</b> Re: [rt-users] Installing RT4 with AssetTracker on Debian Wheezy<u></u><u></u></div>
</div><p></p></div></div><div><div class="h5"><p class=""><u></u> <u></u></p><p class=""><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">Thanks for suggestion,<u></u><u></u></span></p><p class="">
<span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"><u></u> <u></u></span></p><p class=""><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">root@debianRT:~# find / -type f -name 'AssetTracker.pm'<u></u><u></u></span></p>
<p class=""><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">/tmp/rt-extension-assettracker-master/lib/RTx/AssetTracker.pm<u></u><u></u></span></p><p class=""><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">root@debianRT:~#<u></u><u></u></span></p>
<p class=""><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"><u></u> <u></u></span></p><p class=""><b><span lang="EN-US" style="font-size:10pt;font-family:Tahoma,sans-serif">From:</span></b><span lang="EN-US" style="font-size:10pt;font-family:Tahoma,sans-serif"> Asif Iqbal [<a href="mailto:vadud3@gmail.com" target="_blank">mailto:vadud3@gmail.com</a>] <br>
<b>Sent:</b> Friday, 24 May 2013 3:34 PM<br><b>To:</b> <a href="mailto:gary.m@bitek.com.au" target="_blank">gary.m@bitek.com.au</a><br><b>Cc:</b> rt-users Users<br><b>Subject:</b> Re: [rt-users] Installing RT4 with AssetTracker on Debian Wheezy<u></u><u></u></span></p>
<p class=""><u></u> <u></u></p><div><p class=""><u></u> <u></u></p><div><p class="" style="margin-bottom:12pt"><u></u> <u></u></p><div><p class="">On Thu, May 23, 2013 at 8:27 PM, Gary McRae <<a href="mailto:gary.m@bitek.com.au" target="_blank">gary.m@bitek.com.au</a>> wrote:<u></u><u></u></p>
<p class="">I changed the spelling:<br>Here is the config entry "Set(@Plugins, qw(RTx::AssetTracker));"<br><br>No Luck, here is the response:<u></u><u></u></p><div><p class="">root@debianRT:~# service apache2 restart<br>
Syntax error on line 36 of /etc/request-tracker4/apache2-modperl2.conf:<u></u><u></u></p></div><p class="">Can't locate RTx/AssetTracker.pm in @INC (@INC contains: /usr/local/share/request-tracker4/lib /usr/share/request-tracker4/lib /etc/perl /usr/local/lib/perl/5.14.2 /usr/local/share/perl/5.14.2 /usr/lib/perl5 /usr/share/perl5 /usr/lib/perl/5.14 /usr/share/perl/5.14 /usr/local/lib/site_perl . /etc/apache2) at /usr/share/request-tracker4/lib/RT.pm line 681.\n<u></u><u></u></p>
<div><p class="" style="margin-bottom:12pt">Action 'configtest' failed.<br>The Apache error log may have more information.<br> failed!<u></u><u></u></p></div><div><p class=""><u></u> <u></u></p></div><div><p class="">
what do you get with this?<u></u><u></u></p></div><div><p class=""><u></u> <u></u></p></div><div><p class="">find / -type f -name 'AssetTracker.pm'<u></u><u></u></p></div><div><p class=""><u></u> <u></u></p></div>
<div><p class=""> <u></u><u></u></p></div><blockquote style="border-style:none none none solid;border-left-color:rgb(204,204,204);border-left-width:1pt;padding:0cm 0cm 0cm 6pt;margin:5pt 0cm 5pt 4.8pt"><div><p class="" style="margin-bottom:12pt">
<u></u> <u></u></p></div><div><div><p class="">-----Original Message-----<br>From: <a href="mailto:rt-users-bounces@lists.bestpractical.com" target="_blank">rt-users-bounces@lists.bestpractical.com</a> [mailto:<a href="mailto:rt-users-bounces@lists.bestpractical.com" target="_blank">rt-users-bounces@lists.bestpractical.com</a>] On Behalf Of Thomas Sibley<br>
Sent: Friday, 24 May 2013 9:05 AM<br>To: <a href="mailto:rt-users@lists.bestpractical.com" target="_blank">rt-users@lists.bestpractical.com</a><br>Subject: Re: [rt-users] Installing RT4 with AssetTracker on Debian Wheezy<br>
<br>On 05/23/2013 03:45 PM, Gary McRae wrote:<br>> Then I “apt-get install rt4-extension-assettracker” and it installs<br>> without any errors.<br>><br>> Then I put “Set(@Plugins, qw(RTx::AssettTracker));” into RT_SiteConfig.pm.<br>
<br>You're spelling it wrong ---------------^^^<br><br>RTx::AssetTracker<br><br><br><br>--<br>RT Training in Seattle, June 19-20: <a href="http://bestpractical.com/training" target="_blank">http://bestpractical.com/training</a><br>
<br><br><br><br>--<br>RT Training in Seattle, June 19-20: <a href="http://bestpractical.com/training" target="_blank">http://bestpractical.com/training</a><u></u><u></u></p></div></div></blockquote></div><p class=""><br>
<br clear="all">
<u></u><u></u></p><div><p class=""><u></u> <u></u></p></div><p class="" style="margin-bottom:12pt">-- <br>Asif Iqbal<br>PGP Key: 0xE62693C5 KeyServer: <a href="http://pgp.mit.edu" target="_blank">pgp.mit.edu</a><br>A: Because it messes up the order in which people normally read text.<br>
Q: Why is top-posting such a bad thing?<u></u><u></u></p></div></div></div></div></div></div><br><br>
<br>
--<br>
RT Training in Seattle, June 19-20: <a href="http://bestpractical.com/training" target="_blank">http://bestpractical.com/training</a><br></blockquote></div><br><br clear="all"><div><br></div>-- <br>Asif Iqbal<br>PGP Key: 0xE62693C5 KeyServer: <a href="http://pgp.mit.edu">pgp.mit.edu</a><br>
A: Because it messes up the order in which people normally read text.<br>Q: Why is top-posting such a bad thing?<br><br>
</div></div>