<html><head><meta http-equiv="content-type" content="text/html; charset=utf-8"></head><body dir="auto"><div><div>Hi Asif,</div></div><div>This was a new install of debian 7 (wheezy).</div><div>It was the default repository, no changes to /etc/apt/sources</div><div><br>On 28/05/2013, at 6:26 AM, Asif Iqbal <<a href="mailto:vadud3@gmail.com">vadud3@gmail.com</a>> wrote:<br><br></div><blockquote type="cite"><div><div dir="ltr"><br><div class="gmail_extra"><br><br><div class="gmail_quote">On Sun, May 26, 2013 at 7:19 PM, Gary McRae <span dir="ltr"><<a href="mailto:gary.m@bitek.com.au" target="_blank">gary.m@bitek.com.au</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">I have carried out another test of a new debian virtual machine.<br>
Here are my installation steps:<br>
apt-get install mysql-server<br>
apt-get install mysql-client<br>
apt-get install rt4-apache2<br>
apt-get install rt4-db-mysql<br>
apt-get install request-tracker4<br>
vi /etc/apache2/sites-enabled/000-default<br>
service apache2 restart<br>
apt-get install rt4-extension-assettracker<br>
vi /etc/request-tracker4/RT_SiteConfig.pm<br>
service apache2 restart<br>
<br>
This works perfectly. An RT4 install with AssetTracker in 10 minutes.<br>
Amazing!<br></blockquote><div><br></div><div style="">what apt repository did you use or was it default?</div><div style=""> </div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<br>
I am convinced that there must have been a change made to the apt package.<br>
Thanks to whoever fixed the problem.<br>
<div class="im HOEnZb"><br>
-----Original Message-----<br>
From: <a href="mailto:rt-users-bounces@lists.bestpractical.com">rt-users-bounces@lists.bestpractical.com</a><br>
[mailto:<a href="mailto:rt-users-bounces@lists.bestpractical.com">rt-users-bounces@lists.bestpractical.com</a>] On Behalf Of Bill Cole<br>
Sent: Sunday, 26 May 2013 3:38 AM<br>
To: <a href="mailto:rt-users@lists.bestpractical.com">rt-users@lists.bestpractical.com</a><br>
Subject: Re: [rt-users] Installing RT4 with AssetTracker on Debian Wheezy<br>
<br>
</div><div class="HOEnZb"><div class="h5">On 24 May 2013, at 18:06, Gary McRae wrote:<br>
<br>
> I have not explained we'll.<br>
> The installation was fully from the apt repository. The files in /tmp<br>
> are from my attempts to overcome the problem. Nothing has been<br>
> installed from /tmp.<br>
> apt-get install rt4-extension-assettracker installs without any errors<br>
> being thrown up. Just the correct files do not appear. It is not<br>
> working correctly but it looks as if it is.<br>
> I have tried on a clean debian 7 install with the same result.<br>
<br>
It seems clear that the install did not actually work, since it clearly did<br>
not put the AssetTracker module anywhere. Also odd is that the perl load<br>
error does not seem to be looking for the module where the Debian package<br>
seems to be intending to install it, under<br>
/usr/share/request-tracker4/plugins/RTx-AssetTracker/. Is there anything<br>
there?<br>
<br>
This seems to be an installation problem. Does 'dpkg -s<br>
rt4-extension-assettracker' claim that the package is actually installed?<br>
<br>
<br>
--<br>
RT Training in Seattle, June 19-20: <a href="http://bestpractical.com/training" target="_blank">http://bestpractical.com/training</a><br>
<br>
<br>
<br>
<br>
--<br>
RT Training in Seattle, June 19-20: <a href="http://bestpractical.com/training" target="_blank">http://bestpractical.com/training</a><br>
</div></div></blockquote></div><br><br clear="all"><div><br></div>-- <br>Asif Iqbal<br>PGP Key: 0xE62693C5 KeyServer: <a href="http://pgp.mit.edu">pgp.mit.edu</a><br>A: Because it messes up the order in which people normally read text.<br>
Q: Why is top-posting such a bad thing?<br><br>
</div></div>
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