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<p class="MsoNormal">Hi,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Since our customers use emails to open tickets and sometimes emails are very long, I’ve set “Set($MaxInlineBody, 12000);” and now we get this “<span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:black;background:white">Message
body is not shown because it is too large.” message, with an option to download.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:black;background:white">I’ve tried finding a way to set some-kind of a preview for these messages, but with no luck.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:black;background:white"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:black;background:white">Is there a parameter I missed \ plugin I can add to have, lets say 5 lines, of a preview of the transaction text, and the download link as well?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:black;background:white">This way, we’ll have the last comment visible, and the whole email to download if needed.</span><span style="font-size:10.0pt;font-family:"Arial","sans-serif";background:white"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="HE" dir="RTL" style="font-family:"Arial","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:black;background:white">I’m using RT 4.0.12.<span lang="HE" dir="RTL"><o:p></o:p></span></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:black;background:white"><o:p> </o:p></span></p>
<p class="MsoNormal">Thanks.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Arial Unicode MS","sans-serif";color:#00659E">Karmi Simonov</span></b><b><span style="font-size:9.0pt;font-family:"Arial Unicode MS","sans-serif";color:#A7A9AC"> |
</span></b><b><span style="font-size:10.0pt;font-family:"Arial Unicode MS","sans-serif";color:#EF4023">Operations Support Engineer<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Arial Unicode MS","sans-serif";color:#00659E">P</span></b><b><span style="font-size:10.0pt;font-family:"Arial Unicode MS","sans-serif";color:#EF4023">A</span></b><b><span style="font-size:10.0pt;font-family:"Arial Unicode MS","sans-serif";color:#00659E">N</span></b><b><span style="font-size:10.0pt;font-family:"Arial Unicode MS","sans-serif";color:#EF4023">A</span></b><b><span style="font-size:10.0pt;font-family:"Arial Unicode MS","sans-serif";color:#00659E">Y</span></b><b><span style="font-size:10.0pt;font-family:"Arial Unicode MS","sans-serif";color:#EF4023">A</span></b><b><span style="font-size:9.0pt;font-family:"Arial Unicode MS","sans-serif";color:#948A54"> </span></b><b><span style="font-size:9.0pt;font-family:"Arial Unicode MS","sans-serif";color:#A7A9AC">Making
ERP Easy</span></b><span style="font-size:9.0pt;font-family:"Arial Unicode MS","sans-serif";color:#A7A9AC"> |
</span><span style="font-size:9.0pt;font-family:"Arial Unicode MS","sans-serif""><a href="http://www.panaya.com/">www.panaya.com</a></span><span lang="EN-GB"><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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