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<p class="">Hi there RT Users List.</p>
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<p class="">Is it possible for us to change the SQL query that is run
for the "RT at a glance" front page that shows the last 10 unowned
new tickets? With our RT Ticket count hovering around 4million the current
query performs a complete table scan to sort the show the last 10 (filtered) so
we would like to customize it more for our needs.</p>
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<p class="">Any pointers where to look for and modify this query?
(We're on RT3.8.7).</p>
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<p class="">Regards</p>
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Danie Brink<br></div>Engineer : Open Source Systems<br><br><br><div><div><br></div></div></div>