<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META content="text/html; charset=us-ascii" http-equiv=Content-Type>
<META name=GENERATOR content="MSHTML 10.00.9200.16576"></HEAD>
<BODY>
<DIV><SPAN class=603290415-04062013><FONT size=2 face=Arial>This is a Template
I'm using when a ticket is created & assigned to someone upon
creation:</FONT></SPAN></DIV>
<DIV><SPAN class=603290415-04062013><FONT size=2
face=Arial>-------------------------------------------------------</FONT></SPAN></DIV>
<DIV><SPAN class=603290415-04062013><FONT size=2 face=Arial>RT-Attach-Message:
yes<BR> <BR> You are receiving this email because you the are owner of
a new ticket.<BR> <BR> This new ticket has been created and assigned
to
you:<BR> <BR> =====================================================================<BR>
Ticket:
{$RT::WebURL}Ticket/Display.html?id={$Ticket->id}<BR>
Queue: {$Ticket->QueueObj->Name}<BR> Requestors:
{$Ticket->RequestorAddresses}<BR> Owner:
{$Ticket->OwnerObj->Name}<BR> Status:
{$Ticket->Status}<BR> Subject: "{$Transaction->Subject ||
$Ticket->Subject || "(No subject
given)"}"<BR> <BR> {$Transaction->Content()}<BR> =====================================================================</FONT></SPAN></DIV>
<DIV><SPAN class=603290415-04062013><FONT size=2
face=Arial>-------------------------------------------------------------------</FONT></SPAN></DIV>
<DIV><SPAN class=603290415-04062013><FONT size=2
face=Arial></FONT></SPAN> </DIV>
<DIV><SPAN class=603290415-04062013><FONT size=2 face=Arial>Type of Template is
Perl.</FONT></SPAN></DIV>
<DIV><SPAN class=603290415-04062013><FONT size=2
face=Arial></FONT></SPAN> </DIV>
<DIV><SPAN class=603290415-04062013><FONT size=2 face=Arial>If the user gets an
email at all, it is nothing but one row of = signs. Did I create the Template
incorrectly? The Transaction Template works just fine.</FONT></SPAN></DIV>
<DIV> </DIV>
<DIV align=left><FONT size=2 face=Arial>Stephen Cena</FONT></DIV>
<DIV align=left><FONT size=2 face=Arial>QVII</FONT></DIV>
<DIV align=left><FONT size=2 face=Arial>MIS/IT Dept</FONT></DIV>
<DIV align=left><FONT size=2 face=Arial>850 Hudson Ave.</FONT></DIV>
<DIV align=left><FONT size=2 face=Arial>Rochester, NY. 14620</FONT></DIV>
<DIV align=left><FONT size=2 face=Arial>585-544-0450 x300</FONT></DIV>
<DIV align=left><FONT size=2 face=Arial><A
href="mailto:sjc@qvii.com">sjc@qvii.com</A></FONT></DIV>
<DIV align=left><FONT size=2 face=Arial>"Thank you for helping us help you help
us all."</FONT></DIV>
<DIV align=left><FONT size=2 face=Arial>--For email related issues, please
contact <A
href="mailto:postmaster@qvii.com">postmaster@qvii.com</A></FONT></DIV>
<DIV align=left><FONT size=2 face=Arial></FONT> </DIV>
<DIV align=left><FONT size=2 face=Arial></FONT> </DIV>
<DIV> </DIV></BODY></HTML>