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<DIV><FONT size=2 face=Arial><SPAN class=443184314-04062013>Is there a way to
stop emails being sent when a ticket can't be created via email? We're getting
ready to launch the site, and we are not permitting users to create tickets via
email. they can reply/comment once a ticket is created. The problem is, if any
email hits a queue address, a rejection message gets send out stating "you don't
have permission to create a ticket". </SPAN></FONT></DIV>
<DIV><FONT size=2 face=Arial></FONT> </DIV>
<DIV align=left><FONT size=2 face=Arial>Stephen Cena</FONT></DIV>
<DIV align=left><FONT size=2 face=Arial>QVII</FONT></DIV>
<DIV align=left><FONT size=2 face=Arial>MIS/IT Dept</FONT></DIV>
<DIV align=left><FONT size=2 face=Arial>850 Hudson Ave.</FONT></DIV>
<DIV align=left><FONT size=2 face=Arial>Rochester, NY. 14620</FONT></DIV>
<DIV align=left><FONT size=2 face=Arial>585-544-0450 x300</FONT></DIV>
<DIV align=left><FONT size=2 face=Arial><A
href="mailto:sjc@qvii.com">sjc@qvii.com</A></FONT></DIV>
<DIV align=left><FONT size=2 face=Arial>"Thank you for helping us help you help
us all."</FONT></DIV>
<DIV align=left><FONT size=2 face=Arial>--For email related issues, please
contact <A
href="mailto:postmaster@qvii.com">postmaster@qvii.com</A></FONT></DIV>
<DIV align=left><FONT size=2 face=Arial></FONT> </DIV>
<DIV align=left><FONT size=2 face=Arial></FONT> </DIV>
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