<div dir="ltr">Kevin,<div>I have scripts that run and then use mutt to send out emails to RT. I changed the REPLYTO variable on the server that is running the script and the mutt line looks like this:</div><div>
<br></div><div><div>mutt -a /tmp/enroll.pdf -s 'Daily Enrollment Report' <a href="mailto:dailyenrpt@rt3.mysite.org" target="_blank">dailyenrpt@rt3.mysite.org</a> < /u/usr/brother/pastdue-pdf.txt</div><div><br>
</div><div>
I am running this as root a </div><div><br></div></div><div style>I went into RT and created another user with my old email address and fixed up some permissions for that user and now get these errors</div><div style><br>
</div><div style><div>[Fri Jun 07 12:18:14 2013] [error] [client 172.31.6.213] FastCGI: server "/opt/rt3/bin/mason_handler.fcgi" stderr: Number found where operator expected at (eval 952) line 1, near "Return 1"</div>
<div>[Fri Jun 07 12:18:14 2013] [error] [client 172.31.6.213] FastCGI: server "/opt/rt3/bin/mason_handler.fcgi" stderr: \t(Do you need to predeclare Return?)</div><div>[Fri Jun 07 12:18:14 2013] [error] [client 172.31.6.213] FastCGI: server "/opt/rt3/bin/mason_handler.fcgi" stderr: [Fri Jun 7 16:18:14 2013] [error]: Scrip 42 Prepare failed: syntax error at (eval 952) line 1, near "Return 1" (/opt/rt3/lib/RT/Action/UserDefined.pm:67)</div>
<div><br></div></div></div><div class="gmail_extra"><br><br><div class="gmail_quote">On Mon, Jun 3, 2013 at 12:58 PM, Kevin Falcone <span dir="ltr"><<a href="mailto:falcone@bestpractical.com" target="_blank">falcone@bestpractical.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div class="im">On Mon, Jun 03, 2013 at 11:11:40AM -0400, john boris wrote:<br>
> I had to change the email address on my rt3 (3.6.6) instance for the owner and also for my<br>
> login. Now I am getting emails that says a ticket can't be created.<br>
> 1. I changed the OwnerEmail setting to my new email in RT_SiteConfig.pm.<br>
> Do I have to restart RT to get this working. Or restart Apache?<br>
> 2. I changed my users email and since then I am getting emails that tickets can't be created<br>
> on the queues.<br>
<br>
</div>Show the actual errors from your logs please.<br>
<span class="HOEnZb"><font color="#888888"><br>
-kevin<br>
</font></span><br><br>
<br>
--<br>
RT Training in Seattle, June 19-20: <a href="http://bestpractical.com/training" target="_blank">http://bestpractical.com/training</a><br></blockquote></div><br><br clear="all"><div><br></div>-- <br>John J. Boris, Sr.<div>
Online Services</div><div><a href="http://www.onlinesvc.com" target="_blank">www.onlinesvc.com</a></div>
</div>