<div dir="ltr"><div>Hey folks. I'm using rt 4.02 via REST and I noticed a surprising difference in performance between using the RT web GUI where a certain query takes less than one second and the RT command line where the same query takes close to four seconds.</div>
<div><br></div><div>rt ls 'requestor=<a href="mailto:someuser@example.com">someuser@example.com</a>' (takes 3+ seconds)</div><div>rt web UI quick search for <a href="mailto:someuser@example.com">someuser@example.com</a> (takes < 1 second)</div>
<div><br></div><div>That user has 133 tickets. If I do this for a user with 6 tickets then both methods are essentially instant.</div><div><br></div><div>What's going on here?</div><div><br></div><div style>thanks!</div>
<div style>ram</div></div>