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<DIV><SPAN class=395494513-19062013><FONT size=2 face=Arial>I'm using the 
NotifyOwner plug in for extra notifications: <A 
href="http://search.cpan.org/dist/RT-Extension-NotifyOwners/lib/RT/Extension/NotifyOwners.pm"><FONT 
size=3 
face="Times New Roman">http://search.cpan.org/dist/RT-Extension-NotifyOwners/lib/RT/Extension/NotifyOwners.pm</FONT></A></FONT></SPAN></DIV>
<DIV><SPAN class=395494513-19062013><FONT size=2 
face=Arial></FONT></SPAN> </DIV>
<DIV><SPAN class=395494513-19062013><FONT size=2 face=Arial>The Scrip is 
working, however its also sending out an email even if the ticket gets an owner. 
It should only fire when the ticket is created and the owner is "Nobody In 
Particular".</FONT></SPAN></DIV>
<DIV><SPAN class=395494513-19062013><FONT size=2 
face=Arial></FONT></SPAN> </DIV>
<DIV><SPAN class=395494513-19062013><FONT size=2 face=Arial>Here is my 
Scrip:</FONT></SPAN></DIV>
<DIV><SPAN class=395494513-19062013><FONT size=2 
face=Arial>============================</FONT></SPAN></DIV>
<DIV><SPAN class=395494513-19062013><FONT size=2 face=Arial>Desc: On Create 
Unowned Ticket</FONT></SPAN></DIV>
<DIV><SPAN class=395494513-19062013><FONT size=2 face=Arial>Condition: On 
Create</FONT></SPAN></DIV>
<DIV><SPAN class=395494513-19062013><FONT size=2 face=Arial>Action: Notify 
Potential Owners</FONT></SPAN></DIV>
<DIV><SPAN class=395494513-19062013><FONT size=2 face=Arial>Template: Global 
Template: Potential owners notification</FONT></SPAN></DIV>
<DIV><SPAN class=395494513-19062013><FONT size=2 face=Arial>Stage: 
TransactionCreate</FONT></SPAN></DIV>
<DIV><SPAN class=395494513-19062013><FONT size=2 
face=Arial></FONT></SPAN> </DIV>
<DIV><SPAN class=395494513-19062013><FONT size=2 face=Arial>Custom 
Condition:</FONT></SPAN></DIV>
<DIV><SPAN class=395494513-19062013><FONT size=2 face=Arial>return 1 if 
$self->OwnerObj->Id == $RT::Nobody->Id; <BR>return 
0;</FONT></SPAN></DIV>
<DIV><SPAN class=395494513-19062013><FONT size=2 
face=Arial>=============================</FONT></SPAN></DIV>
<DIV><SPAN class=395494513-19062013><FONT size=2 
face=Arial></FONT></SPAN> </DIV>
<DIV><SPAN class=395494513-19062013><FONT size=2 face=Arial>Is my custom 
condition wrong?</FONT></SPAN></DIV>
<DIV> </DIV>
<DIV align=left><FONT size=2 face=Arial>Stephen Cena</FONT></DIV>
<DIV align=left><FONT size=2 face=Arial>QVII</FONT></DIV>
<DIV align=left><FONT size=2 face=Arial>MIS/IT Dept</FONT></DIV>
<DIV align=left><FONT size=2 face=Arial>850 Hudson Ave.</FONT></DIV>
<DIV align=left><FONT size=2 face=Arial>Rochester, NY. 14620</FONT></DIV>
<DIV align=left><FONT size=2 face=Arial>585-544-0450 x300</FONT></DIV>
<DIV align=left><FONT size=2 face=Arial><A 
href="mailto:sjc@qvii.com">sjc@qvii.com</A></FONT></DIV>
<DIV align=left><FONT size=2 face=Arial>"Thank you for helping us help you help 
us all."</FONT></DIV>
<DIV align=left><FONT size=2 face=Arial>--For email related issues, please 
contact <A 
href="mailto:postmaster@qvii.com">postmaster@qvii.com</A></FONT></DIV>
<DIV align=left><FONT size=2 face=Arial></FONT> </DIV>
<DIV align=left><FONT size=2 face=Arial></FONT> </DIV>
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