<div dir="ltr"><font face="sans-serif" style="font-size:13px">Hello </font><div><font face="sans-serif" style="font-size:13px"><br></font></div><div style><font face="sans-serif" style="font-size:13px">I'm using version 4.0.13 of RT.</font></div>
<div><font face="sans-serif" style="font-size:13px">I'm trying to authenticate via an AD.</font></div><div><font face="sans-serif" style="font-size:13px"><br></font></div><div style><font face="sans-serif">As you can see in the log output I successfully find the user BUT I have an error "</font><span style="font-family:'Courrier New';font-size:x-small">Couldn't create user myuser</span><span style="font-family:'Courrier New';font-size:x-small"> </span><span style="font-family:sans-serif">" which I don't understand because YES user exists but I just want to authenticate not recreate a user.</span></div>
<div><font face="sans-serif" style="font-size:13px"><br></font></div><div><font face="sans-serif" style="font-size:13px"><br></font></div><div style><font face="sans-serif" style="font-size:13px">Any Idea ?</font></div><div>
<font face="sans-serif" style="font-size:13px"><br></font></div><div style><font face="sans-serif" style="font-size:13px">You can find below either logs or configuration.</font></div><div><font face="sans-serif" style="font-size:13px"><br>
</font></div><div><font face="sans-serif" style="font-size:13px">==== Debug Logs Output ====</font><span style="font-family:arial,sans-serif;font-size:13px"> </span><br style="font-family:arial,sans-serif;font-size:13px">
<br style="font-family:arial,sans-serif;font-size:13px"><font size="1" face="Courrier New">[Thu Jul 4 09:59:08 2013] [debug]: Attempting to use external auth service: My_LDAP (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:186)</font><span style="font-family:arial,sans-serif;font-size:13px"> </span><br style="font-family:arial,sans-serif;font-size:13px">
<font size="1" face="Courrier New">[Thu Jul 4 09:59:08 2013] [debug]: Calling UserExists with $username (myuser ) and $service (My_LDAP) (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:227)</font><span style="font-family:arial,sans-serif;font-size:13px"> </span><br style="font-family:arial,sans-serif;font-size:13px">
<font size="1" face="Courrier New">[Thu Jul 4 09:59:08 2013] [debug]: UserExists params:</font><span style="font-family:arial,sans-serif;font-size:13px"> </span><br style="font-family:arial,sans-serif;font-size:13px"><font size="1" face="Courrier New">username: 791286 , service: My_LDAP (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm:439)</font><span style="font-family:arial,sans-serif;font-size:13px"> </span><br style="font-family:arial,sans-serif;font-size:13px">
<font size="1" face="Courrier New">[Thu Jul 4 09:59:08 2013] [debug]: LDAP Search === Base: dc=mydomain,dc=local == Filter: (&(&(ObjectCategory=User)(ObjectClass=Person))(sAMAccountName=myuser)) == Attrs: l,cn,st,mail,sAMAccountName,co,streetAddress,postalCode,telephoneNumber,sAMAccountName,physicalDeliveryOfficeName,sAMAccountName (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm:469)</font><span style="font-family:arial,sans-serif;font-size:13px"> </span><br style="font-family:arial,sans-serif;font-size:13px">
<font size="1" face="Courrier New">[Thu Jul 4 09:59:08 2013] [debug]: RT::Authen::ExternalAuth::CanonicalizeUserInfo called by RT::Authen::ExternalAuth /opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm 675 with: Disabled: , EmailAddress: , Gecos: myuser , Name: myuser , Privileged: (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:572)</font><span style="font-family:arial,sans-serif;font-size:13px"> </span><br style="font-family:arial,sans-serif;font-size:13px">
<font size="1" face="Courrier New">[Thu Jul 4 09:59:08 2013] [debug]: Attempting to get user info using this external service: My_LDAP (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:580)</font><span style="font-family:arial,sans-serif;font-size:13px"> </span><br style="font-family:arial,sans-serif;font-size:13px">
<font size="1" face="Courrier New">[Thu Jul 4 09:59:08 2013] [debug]: Attempting to use this canonicalization key: Name (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:594)</font><span style="font-family:arial,sans-serif;font-size:13px"> </span><br style="font-family:arial,sans-serif;font-size:13px">
<font size="1" face="Courrier New">[Thu Jul 4 09:59:08 2013] [debug]: LDAP Search === Base: dc=mydomain,dc=local == Filter: (&(&(ObjectCategory=User)(ObjectClass=Person))(sAMAccountName=myuser )) == Attrs: l,cn,st,mail,sAMAccountName,co,streetAddress,postalCode,telephoneNumber,sAMAccountName,physicalDeliveryOfficeName,sAMAccountName (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm:357)</font><span style="font-family:arial,sans-serif;font-size:13px"> </span><br style="font-family:arial,sans-serif;font-size:13px">
<font size="1" face="Courrier New">[Thu Jul 4 09:59:08 2013] [info]: RT::Authen::ExternalAuth::CanonicalizeUserInfo returning Address1: , City: Paris, Country: France, Disabled: , EmailAddress: <a href="mailto:myaddress@mydomain.com" target="_blank">myaddress@mydomain.com</a>, ExternalAuthId: myuser , Gecos: myuser , Name: myuser , Organization: , Privileged: , RealName: John DOE, State: , WorkPhone: myTel, Zip: (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:658)</font><span style="font-family:arial,sans-serif;font-size:13px"> </span><br style="font-family:arial,sans-serif;font-size:13px">
<font size="1" face="Courrier New">[Thu Jul 4 09:59:08 2013] [error]: Couldn't create user myuser : Email address in use (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:251)</font><span style="font-family:arial,sans-serif;font-size:13px"> </span><br style="font-family:arial,sans-serif;font-size:13px">
<font size="1" face="Courrier New">[Thu Jul 4 09:59:08 2013] [debug]: Autohandler called ExternalAuth. Response: (0, No User) (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/html/Elements/DoAuth:16)</font><span style="font-family:arial,sans-serif;font-size:13px"> </span><br style="font-family:arial,sans-serif;font-size:13px">
<font size="1" face="Courrier New">[Thu Jul 4 09:59:08 2013] [error]: FAILED LOGIN for myuser from XX.xxx.XXX.xx (/opt/rt4/sbin/../lib/RT/Interface/Web.pm:753)</font><span style="font-family:arial,sans-serif;font-size:13px"> </span><br style="font-family:arial,sans-serif;font-size:13px">
<br style="font-family:arial,sans-serif;font-size:13px"><font face="sans-serif" style="font-size:13px">==== End Debug Logs Output ====</font><span style="font-family:arial,sans-serif;font-size:13px"> </span><br style="font-family:arial,sans-serif;font-size:13px">
<br style="font-family:arial,sans-serif;font-size:13px"><font face="sans-serif" style="font-size:13px">==== Configuration ====</font><span style="font-family:arial,sans-serif;font-size:13px"> </span><br style="font-family:arial,sans-serif;font-size:13px">
<font size="1" color="#3f8080" face="Courrier New"># External Authentication Configuration</font><span style="font-size:13px;font-family:arial,sans-serif"> </span><br style="font-size:13px;font-family:arial,sans-serif"><font size="1" color="#80803f" face="Courrier New"> 30 </font><font size="1" face="Courrier New">Set(</font><font size="1" color="#3f8080" face="Courrier New">$ExternalAuthPriority</font><font size="1" face="Courrier New">, [ </font><font size="1" color="#624181" face="Courrier New">'My_LDAP'</font><font size="1" face="Courrier New">]);</font><span style="font-size:13px;font-family:arial,sans-serif"> </span><br style="font-size:13px;font-family:arial,sans-serif">
<font size="1" color="#80803f" face="Courrier New"> 31 </font><font size="1" face="Courrier New">Set(</font><font size="1" color="#3f8080" face="Courrier New">$ExternalInfoPriority</font><font size="1" face="Courrier New">, [ </font><font size="1" color="#624181" face="Courrier New">'My_LDAP'</font><font size="1" face="Courrier New">]);</font><span style="font-size:13px;font-family:arial,sans-serif"> </span><br style="font-size:13px;font-family:arial,sans-serif">
<font size="1" color="#80803f" face="Courrier New"> 32</font><span style="font-size:13px;font-family:arial,sans-serif"> </span><br style="font-size:13px;font-family:arial,sans-serif"><font size="1" color="#80803f" face="Courrier New"> 33 </font><font size="1" face="Courrier New">Set(</font><font size="1" color="#3f8080" face="Courrier New">$ExternalSettings</font><font size="1" face="Courrier New">, {</font><span style="font-size:13px;font-family:arial,sans-serif"> </span><br style="font-size:13px;font-family:arial,sans-serif">
<font size="1" color="#80803f" face="Courrier New"> 34 </font><font size="1" face="Courrier New"> </font><font size="1" color="#3f8080" face="Courrier New"># AN EXAMPLE LDAP SERVICE</font><span style="font-size:13px;font-family:arial,sans-serif"> </span><br style="font-size:13px;font-family:arial,sans-serif">
<font size="1" color="#80803f" face="Courrier New"> 35 </font><font size="1" face="Courrier New"> </font><font size="1" color="#624181" face="Courrier New">'My_LDAP'</font><font size="1" face="Courrier New"> => {</font><span style="font-size:13px;font-family:arial,sans-serif"> </span><br style="font-size:13px;font-family:arial,sans-serif">
<font size="1" color="#80803f" face="Courrier New"> 36 </font><font size="1" face="Courrier New"> </font><font size="1" color="#624181" face="Courrier New">'type'</font><font size="1" face="Courrier New"> => </font><font size="1" color="#624181" face="Courrier New">'ldap'</font><font size="1" face="Courrier New">,</font><span style="font-size:13px;font-family:arial,sans-serif"> </span><br style="font-size:13px;font-family:arial,sans-serif">
<font size="1" color="#80803f" face="Courrier New"> 37 </font><font size="1" face="Courrier New"> </font><font size="1" color="#624181" face="Courrier New">'server'</font><font size="1" face="Courrier New"> => </font><font size="1" color="#624181" face="Courrier New">'myserver'</font><font size="1" face="Courrier New">,</font><span style="font-size:13px;font-family:arial,sans-serif"> </span><br style="font-size:13px;font-family:arial,sans-serif">
<font size="1" color="#80803f" face="Courrier New"> 38 </font><font size="1" face="Courrier New"> </font><font size="1" color="#624181" face="Courrier New">'user'</font><font size="1" face="Courrier New"> => </font><font size="1" color="#624181" face="Courrier New">'myuser'</font><font size="1" face="Courrier New">,</font><span style="font-size:13px;font-family:arial,sans-serif"> </span><br style="font-size:13px;font-family:arial,sans-serif">
<font size="1" color="#80803f" face="Courrier New"> 39 </font><font size="1" face="Courrier New"> </font><font size="1" color="#624181" face="Courrier New">'pass'</font><font size="1" face="Courrier New"> => </font><font size="1" color="#624181" face="Courrier New">'password'</font><font size="1" face="Courrier New">,</font><span style="font-size:13px;font-family:arial,sans-serif"> </span><br style="font-size:13px;font-family:arial,sans-serif">
<font size="1" color="#80803f" face="Courrier New"> 40 </font><font size="1" face="Courrier New"> </font><font size="1" color="#624181" face="Courrier New">'base'</font><font size="1" face="Courrier New"> => </font><font size="1" color="#624181" face="Courrier New">'dc=domain,dc=local'</font><font size="1" face="Courrier New">,</font><span style="font-size:13px;font-family:arial,sans-serif"> </span><br style="font-size:13px;font-family:arial,sans-serif">
<font size="1" color="#80803f" face="Courrier New"> 41 </font><font size="1" face="Courrier New"> </font><font size="1" color="#624181" face="Courrier New">'filter'</font><font size="1" face="Courrier New"> => </font><font size="1" color="#624181" face="Courrier New">'(&(ObjectCategory=User)(ObjectClass=Person))'</font><font size="1" face="Courrier New">,</font><span style="font-size:13px;font-family:arial,sans-serif"> </span><br style="font-size:13px;font-family:arial,sans-serif">
<font size="1" color="#80803f" face="Courrier New"> 42 </font><font size="1" face="Courrier New"> </font><font size="1" color="#624181" face="Courrier New">'d_filter'</font><font size="1" face="Courrier New"> => </font><font size="1" color="#624181" face="Courrier New">'(userAccountControl:1.2.840.113556.1.4.803:=2)'</font><font size="1" face="Courrier New">,</font><span style="font-size:13px;font-family:arial,sans-serif"> </span><br style="font-size:13px;font-family:arial,sans-serif">
<font size="1" color="#80803f" face="Courrier New"> 43 </font><font size="1" face="Courrier New"> </font><font size="1" color="#624181" face="Courrier New">'group'</font><font size="1" face="Courrier New"> => </font><font size="1" color="#624181" face="Courrier New">'OU=Users & Clients,OU=MyPrincipalOU,OU=FR,DC=mydomain,DC=local'</font><font size="1" face="Courrier New">,</font><span style="font-size:13px;font-family:arial,sans-serif"> </span><br style="font-size:13px;font-family:arial,sans-serif">
<font size="1" color="#80803f" face="Courrier New"> 44 </font><font size="1" face="Courrier New"> </font><font size="1" color="#624181" face="Courrier New">'group_attr'</font><font size="1" face="Courrier New"> => </font><font size="1" color="#624181" face="Courrier New">'member'</font><font size="1" face="Courrier New">,</font><span style="font-size:13px;font-family:arial,sans-serif"> </span><br style="font-size:13px;font-family:arial,sans-serif">
<font size="1" color="#80803f" face="Courrier New"> 45 </font><font size="1" face="Courrier New"> </font><font size="1" color="#624181" face="Courrier New">'tls'</font><font size="1" face="Courrier New"> => </font><font size="1" color="#624181" face="Courrier New">0</font><font size="1" face="Courrier New">,</font><span style="font-size:13px;font-family:arial,sans-serif"> </span><br style="font-size:13px;font-family:arial,sans-serif">
<font size="1" color="#80803f" face="Courrier New"> 46 </font><font size="1" face="Courrier New"> </font><font size="1" color="#624181" face="Courrier New">'ssl_version'</font><font size="1" face="Courrier New"> => </font><font size="1" color="#624181" face="Courrier New">3</font><font size="1" face="Courrier New">,</font><span style="font-size:13px;font-family:arial,sans-serif"> </span><br style="font-size:13px;font-family:arial,sans-serif">
<font size="1" color="#80803f" face="Courrier New"> 47 </font><font size="1" face="Courrier New"> </font><font size="1" color="#624181" face="Courrier New">'net_ldap_args'</font><font size="1" face="Courrier New"> => [ </font><font size="1" color="#624181" face="Courrier New">version</font><font size="1" face="Courrier New"> => </font><font size="1" color="#624181" face="Courrier New">3</font><font size="1" face="Courrier New"> ],</font><span style="font-size:13px;font-family:arial,sans-serif"> </span><br style="font-size:13px;font-family:arial,sans-serif">
<font size="1" color="#80803f" face="Courrier New"> 48 </font><font size="1" face="Courrier New"> </font><font size="1" color="#624181" face="Courrier New">'group_scope'</font><font size="1" face="Courrier New"> => </font><font size="1" color="#624181" face="Courrier New">'base'</font><font size="1" face="Courrier New">,</font><span style="font-size:13px;font-family:arial,sans-serif"> </span><br style="font-size:13px;font-family:arial,sans-serif">
<font size="1" color="#80803f" face="Courrier New"> 49 </font><font size="1" face="Courrier New"> </font><font size="1" color="#624181" face="Courrier New">'group_attr_value'</font><font size="1" face="Courrier New"> => </font><font size="1" color="#624181" face="Courrier New">'*'</font><font size="1" face="Courrier New">,</font><span style="font-size:13px;font-family:arial,sans-serif"> </span><br style="font-size:13px;font-family:arial,sans-serif">
<font size="1" color="#80803f" face="Courrier New"> 50 </font><font size="1" face="Courrier New"> </font><font size="1" color="#624181" face="Courrier New">'attr_match_list'</font><font size="1" face="Courrier New"> => [</font><span style="font-size:13px;font-family:arial,sans-serif"> </span><br style="font-size:13px;font-family:arial,sans-serif">
<font size="1" color="#80803f" face="Courrier New"> 51 </font><font size="1" face="Courrier New"> </font><font size="1" color="#624181" face="Courrier New">'Name'</font><font size="1" face="Courrier New">,</font><span style="font-size:13px;font-family:arial,sans-serif"> </span><br style="font-size:13px;font-family:arial,sans-serif">
<font size="1" color="#80803f" face="Courrier New"> 52 </font><font size="1" face="Courrier New"> </font><font size="1" color="#624181" face="Courrier New">'EmailAddress'</font><font size="1" face="Courrier New">,</font><span style="font-size:13px;font-family:arial,sans-serif"> </span><br style="font-size:13px;font-family:arial,sans-serif">
<font size="1" color="#80803f" face="Courrier New"> 53 </font><font size="1" face="Courrier New"> </font><font size="1" color="#624181" face="Courrier New">'RealName'</font><font size="1" face="Courrier New">,</font><span style="font-size:13px;font-family:arial,sans-serif"> </span><br style="font-size:13px;font-family:arial,sans-serif">
<font size="1" color="#80803f" face="Courrier New"> 54 </font><font size="1" face="Courrier New"> ],</font><span style="font-size:13px;font-family:arial,sans-serif"> </span><br style="font-size:13px;font-family:arial,sans-serif">
<font size="1" color="#80803f" face="Courrier New"> 55 </font><font size="1" face="Courrier New"> </font><font size="1" color="#624181" face="Courrier New">'attr_map'</font><font size="1" face="Courrier New"> => {</font><span style="font-size:13px;font-family:arial,sans-serif"> </span><br style="font-size:13px;font-family:arial,sans-serif">
<font size="1" color="#80803f" face="Courrier New"> 56 </font><font size="1" face="Courrier New"> </font><font size="1" color="#624181" face="Courrier New">'Name'</font><font size="1" face="Courrier New"> => </font><font size="1" color="#624181" face="Courrier New">'sAMAccountName'</font><font size="1" face="Courrier New">,</font><span style="font-size:13px;font-family:arial,sans-serif"> </span><br style="font-size:13px;font-family:arial,sans-serif">
<font size="1" color="#80803f" face="Courrier New"> 57 </font><font size="1" face="Courrier New"> </font><font size="1" color="#624181" face="Courrier New">'EmailAddress'</font><font size="1" face="Courrier New"> => </font><font size="1" color="#624181" face="Courrier New">'mail'</font><font size="1" face="Courrier New">,</font><span style="font-size:13px;font-family:arial,sans-serif"> </span><br style="font-size:13px;font-family:arial,sans-serif">
<font size="1" color="#80803f" face="Courrier New"> 58 </font><font size="1" face="Courrier New"> </font><font size="1" color="#624181" face="Courrier New">'Organization'</font><font size="1" face="Courrier New"> => </font><font size="1" color="#624181" face="Courrier New">'physicalDeliveryOfficeName'</font><font size="1" face="Courrier New">,</font><span style="font-size:13px;font-family:arial,sans-serif"> </span><br style="font-size:13px;font-family:arial,sans-serif">
<font size="1" color="#80803f" face="Courrier New"> 59 </font><font size="1" face="Courrier New"> </font><font size="1" color="#624181" face="Courrier New">'RealName'</font><font size="1" face="Courrier New"> => </font><font size="1" color="#624181" face="Courrier New">'cn'</font><font size="1" face="Courrier New">,</font><span style="font-size:13px;font-family:arial,sans-serif"> </span><br style="font-size:13px;font-family:arial,sans-serif">
<font size="1" color="#80803f" face="Courrier New"> 60 </font><font size="1" face="Courrier New"> </font><font size="1" color="#624181" face="Courrier New">'ExternalAuthId'</font><font size="1" face="Courrier New"> => </font><font size="1" color="#624181" face="Courrier New">'sAMAccountName'</font><font size="1" face="Courrier New">,</font><span style="font-size:13px;font-family:arial,sans-serif"> </span><br style="font-size:13px;font-family:arial,sans-serif">
<font size="1" color="#80803f" face="Courrier New"> 61 </font><font size="1" face="Courrier New"> </font><font size="1" color="#624181" face="Courrier New">'Gecos'</font><font size="1" face="Courrier New"> => </font><font size="1" color="#624181" face="Courrier New">'sAMAccountName'</font><font size="1" face="Courrier New">,</font><span style="font-size:13px;font-family:arial,sans-serif"> </span><br style="font-size:13px;font-family:arial,sans-serif">
<font size="1" color="#80803f" face="Courrier New"> 62 </font><font size="1" face="Courrier New"> </font><font size="1" color="#624181" face="Courrier New">'WorkPhone'</font><font size="1" face="Courrier New"> => </font><font size="1" color="#624181" face="Courrier New">'telephoneNumber'</font><font size="1" face="Courrier New">,</font><span style="font-size:13px;font-family:arial,sans-serif"> </span><br style="font-size:13px;font-family:arial,sans-serif">
<font size="1" color="#80803f" face="Courrier New"> 63 </font><font size="1" face="Courrier New"> </font><font size="1" color="#624181" face="Courrier New">'Address1'</font><font size="1" face="Courrier New"> => </font><font size="1" color="#624181" face="Courrier New">'streetAddress'</font><font size="1" face="Courrier New">,</font><span style="font-size:13px;font-family:arial,sans-serif"> </span><br style="font-size:13px;font-family:arial,sans-serif">
<font size="1" color="#80803f" face="Courrier New"> 64 </font><font size="1" face="Courrier New"> </font><font size="1" color="#624181" face="Courrier New">'City'</font><font size="1" face="Courrier New"> => </font><font size="1" color="#624181" face="Courrier New">'l'</font><font size="1" face="Courrier New">,</font><span style="font-size:13px;font-family:arial,sans-serif"> </span><br style="font-size:13px;font-family:arial,sans-serif">
<font size="1" color="#80803f" face="Courrier New"> 65 </font><font size="1" face="Courrier New"> </font><font size="1" color="#624181" face="Courrier New">'State'</font><font size="1" face="Courrier New"> => </font><font size="1" color="#624181" face="Courrier New">'st'</font><font size="1" face="Courrier New">,</font><span style="font-size:13px;font-family:arial,sans-serif"> </span><br style="font-size:13px;font-family:arial,sans-serif">
<font size="1" color="#80803f" face="Courrier New"> 66 </font><font size="1" face="Courrier New"> </font><font size="1" color="#624181" face="Courrier New">'Zip'</font><font size="1" face="Courrier New"> => </font><font size="1" color="#624181" face="Courrier New">'postalCode'</font><font size="1" face="Courrier New">,</font><span style="font-size:13px;font-family:arial,sans-serif"> </span><br style="font-size:13px;font-family:arial,sans-serif">
<font size="1" color="#80803f" face="Courrier New"> 67 </font><font size="1" face="Courrier New"> </font><font size="1" color="#624181" face="Courrier New">'Country'</font><font size="1" face="Courrier New"> => </font><font size="1" color="#624181" face="Courrier New">'co'</font><span style="font-size:13px;font-family:arial,sans-serif"> </span><br style="font-size:13px;font-family:arial,sans-serif">
<font size="1" color="#80803f" face="Courrier New"> 68 </font><font size="1" face="Courrier New"> },</font><span style="font-size:13px;font-family:arial,sans-serif"> </span><br style="font-size:13px;font-family:arial,sans-serif">
<font size="1" color="#80803f" face="Courrier New"> 69 </font><font size="1" face="Courrier New"> },</font><span style="font-size:13px;font-family:arial,sans-serif"> </span><br style="font-size:13px;font-family:arial,sans-serif">
<font size="1" color="#80803f" face="Courrier New"> 70 </font><font size="1" face="Courrier New">} );</font><span style="font-size:13px;font-family:arial,sans-serif"> </span><br style="font-size:13px;font-family:arial,sans-serif">
<font size="1" color="#80803f" face="Courrier New"> 71</font><span style="font-size:13px;font-family:arial,sans-serif"> </span><br style="font-size:13px;font-family:arial,sans-serif"><font size="1" color="#80803f" face="Courrier New"> 72</font><span style="font-size:13px;font-family:arial,sans-serif"> </span><br style="font-size:13px;font-family:arial,sans-serif">
<font size="1" color="#80803f" face="Courrier New"> 73 </font><font size="1" color="#3f8080" face="Courrier New"># You must install Plugins on your own, this is only an example</font><span style="font-size:13px;font-family:arial,sans-serif"> </span><br style="font-size:13px;font-family:arial,sans-serif">
<font size="1" color="#80803f" face="Courrier New"> 74 </font><font size="1" color="#3f8080" face="Courrier New"># of the correct syntax to use when activating them.</font><span style="font-size:13px;font-family:arial,sans-serif"> </span><br style="font-size:13px;font-family:arial,sans-serif">
<font size="1" color="#80803f" face="Courrier New"> 75 </font><font size="1" color="#3f8080" face="Courrier New"># There should only be one @Plugins declaration in your config file.</font><span style="font-size:13px;font-family:arial,sans-serif"> </span><br style="font-size:13px;font-family:arial,sans-serif">
<font size="1" color="#80803f" face="Courrier New"> 76 </font><font size="1" color="#3f8080" face="Courrier New">#Set(@Plugins,(qw(RT::Extension::QuickDelete RT::Extension::CommandByMail)));</font><span style="font-size:13px;font-family:arial,sans-serif"> </span><br style="font-size:13px;font-family:arial,sans-serif">
<font size="1" color="#80803f" face="Courrier New"> 77 </font><font size="1" face="Courrier New">Set( </font><font size="1" color="#3f8080" face="Courrier New">@Plugins</font><font size="1" face="Courrier New">, </font><font size="1" color="#624181" face="Courrier New">qw(RT::Authen::ExternalAuth)</font><font size="1" face="Courrier New"> );</font><span style="font-size:13px;font-family:arial,sans-serif"> </span><br style="font-size:13px;font-family:arial,sans-serif">
<font size="1" color="#80803f" face="Courrier New"> 78 </font><font size="1" color="#624181" face="Courrier New">1</font><font size="1" face="Courrier New">;</font><span style="font-size:13px;font-family:arial,sans-serif"> </span><br style="font-family:arial,sans-serif;font-size:13px">
<font face="sans-serif" style="font-size:13px">==== End Of Configuration ====</font><span style="font-family:arial,sans-serif;font-size:13px"> </span></div></div>