<html><body><div><<You've not followed my instructions if you have that error.>><br><br>I wouldn't assume that. But thank you for taking the time to help.<br><br>Best<br><br>-Rick<br></div><div><pre style="font-family: Helvetica,Arial,sans-serif; font-size: 13px; white-space: pre-wrap" data-mce-style="font-family: Helvetica,Arial,sans-serif; font-size: 13px; white-space: pre-wrap;">Sent from iCloud</pre></div><div><br>On Aug 02, 2013, at 02:03 PM, Kevin Falcone <falcone@bestpractical.com> wrote:<br><br><div><blockquote type="cite"><div class="msg-quote"><div class="_stretch">On Fri, Aug 02, 2013 at 05:53:51PM +0000, window camera wrote:<br><blockquote class="quoted-plain-text" type="cite">I still get the error :</blockquote><blockquote class="quoted-plain-text" type="cite"></blockquote><blockquote class="quoted-plain-text" type="cite">Aug 2 13:48:18 rttrack RT: could not find component for path 'SummaryByUser'#012#012Stack:#012 [/rtdata/share/html/Elements/MyRT:95]#012 [/rtdata/share/html/index.html:78]#012 [/rtdata/sbin/../lib/RT/Interface/Web.pm:635]#012 [/rtdata/sbin/../lib/RT/Interface/Web.pm:335]#012 [/rtdata/share/html/autohandler:53] (/rtdata/sbin/../lib/RT/Interface/Web/Handler.pm:208)</blockquote><blockquote class="quoted-plain-text" type="cite">At this point, i'd like to uninstall it and get rid of all the error messages (on the GUI and within the logs).</blockquote><br> You've not followed my instructions if you have that error.<br> <br> At this point, go click the Reset to Default on that page.<br> <br><blockquote class="quoted-plain-text" type="cite">Are there removal instructions anywhere?</blockquote><br> Delete the plugin.<br> Remove it from your configuration.<br> <br> -kevin<br></div></div></blockquote></div></div></body></html>