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Thanks Kevin, Worked like a charm!<br>
<br>
-MB<br>
<br>
-----Original Message-----<br>
<b>From</b>: Kevin Falcone <<a href="mailto:Kevin%20Falcone%20%3cfalcone@bestpractical.com%3e">falcone@bestpractical.com</a>><br>
<b>Reply-to</b>: <rt-users@lists.bestpractical.com><br>
<b>To</b>: <a href="mailto:rt-users@lists.bestpractical.com">rt-users@lists.bestpractical.com</a><br>
<b>Subject</b>: Re: [rt-users] Custom Field as a column in search results?<br>
<b>Date</b>: Thu, 5 Sep 2013 10:16:06 -0400<br>
<br>
<pre>
On Wed, Sep 04, 2013 at 01:58:55PM +0000, Matt Brister wrote:
<font color="#737373">> I have my RT instance set up to have a Change Management queue with the hidden "_Approvals"</font>
<font color="#737373">> method (works awesome by the way). Tickets in this queue have a Custom Field set for an</font>
<font color="#737373">> "Impact to user" level. I would like to be able to see this CF value as a column in the search</font>
<font color="#737373">> results of the "[_1] newest unowned tickets". Is this possible without major modifications?</font>
As a superuser -
Click on Edit, click on Edit this Saved Search, click on Advanced, add
__CustomField.{Impact to user}__ to the search, update the search.
If you were building a Queue specific search, you'd be able to do it
from the normal Format builder at the bottom of the Query builder.
-kevin
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