<div dir="ltr">Hi,<div><br></div><div>Show your config options for the extension and version.</div></div><div class="gmail_extra"><br><br><div class="gmail_quote">On Tue, Sep 10, 2013 at 9:42 AM, Rob Chanter <span dir="ltr"><<a href="mailto:rchanter@gmail.com" target="_blank">rchanter@gmail.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr">Hi list,<div><br></div><div>I've installed the RT::Extension::PriorityAsString extension into RT4.04 on Ubuntu 12.04 LTS. It does, as advertised, display priorities as strings, but also seems to make an unwanted change to the Edit Queue page.</div>

<div><br></div><div>Before installing the extension, I get a normal input field into which I can type a number for starting and final priority:</div><div><pre><<span>tr</span>><<span>td</span> <span>align</span>="<a>right</a>">Priority starts at:</<span>td</span>>
<span></span><<span>td</span>><<span>input</span> <span>name</span>="<a>InitialPriority</a>" <span>value</span>="<a>17</a>" <span>size</span>="<a>5</a>" />
<span></span></<span>td</span>>
<span></span><<span>td</span> <span>align</span>="<a>right</a>">Over time, priority moves toward:</<span>td</span>>
<span></span><<span>td</span>><<span>input</span> <span>name</span>="<a>FinalPriority</a>" <span>value</span>="<a>22</a>" <span>size</span>="<a>5</a>" />
<span></span><<span>br</span> /><<span>span</span>><<span>em</span>>requires running rt-crontool</<span>em</span>></<span>span</span>></<span>td</span>>
<span></span></<span>tr</span>></pre><pre><span style="font-family:arial;white-space:normal">After installing/configuring the extension, this is replaced by an option list containing one entry, which looks like an arrayref.:</span><br>

</pre><pre><<span>tr</span>><<span>td</span> <span>align</span>="<a>right</a>">Priority starts at:</<span>td</span>>
<span></span><<span>td</span>><<span>select</span> <span>class</span>="<a>select-priority</a>" <span>name</span>="<a>InitialPriority</a>">
<span></span><<span>option</span> <span>class</span>="<a>array<span>&#40;</span>0x27250880<span>&#41;</span></a>" <span>value</span>="<a></a>" >ARRAY<span>&#40;</span>0x27250880<span>&#41;</span></<span>option</span>>
<span></span></<span>select</span>>
<span></span></<span>td</span>>
<span></span><<span>td</span> <span>align</span>="<a>right</a>">Over time, priority moves toward:</<span>td</span>>
<span></span><<span>td</span>><<span>select</span> <span>class</span>="<a>select-priority</a>" <span>name</span>="<a>FinalPriority</a>">
<span></span><<span>option</span> <span>class</span>="<a>array<span>&#40;</span>0x27250880<span>&#41;</span></a>" <span>value</span>="<a></a>" >ARRAY<span>&#40;</span>0x27250880<span>&#41;</span></<span>option</span>>
<span></span></<span>select</span>>
<span></span><<span>br</span> /><<span>span</span>><<span>em</span>>requires running rt-crontool</<span>em</span>></<span>span</span>></<span>td</span>>
<span></span></<span>tr</span>></pre><pre><span style="font-family:arial;white-space:normal">I would guess the extension has a misplaced '@' where there should be a '$'. </span><span style="font-family:arial,helvetica,sans-serif">Perl version is 5.14.2.</span></pre>

<pre><font face="arial, helvetica, sans-serif">This prevents me setting the priorities in new or existing queues. Any ideas on how to resolve it?</font></pre><pre><span style="font-family:arial,helvetica,sans-serif">TIA,</span><br>

</pre><pre><font face="arial, helvetica, sans-serif">rob</font></pre></div></div>
</blockquote></div><br><br clear="all"><div><br></div>-- <br>Best regards, Ruslan.
</div>