<div dir="ltr">Hi list,<div><br></div><div>I've installed the RT::Extension::PriorityAsString extension into RT4.04 on Ubuntu 12.04 LTS. It does, as advertised, display priorities as strings, but also seems to make an unwanted change to the Edit Queue page.</div>
<div><br></div><div>Before installing the extension, I get a normal input field into which I can type a number for starting and final priority:</div><div><pre id="line1"><<span class="">tr</span>><<span class="">td</span> <span class="">align</span>="<a class="">right</a>">Priority starts at:</<span class="">td</span>>
<span id="line333"></span><<span class="">td</span>><<span class="">input</span> <span class="">name</span>="<a class="">InitialPriority</a>" <span class="">value</span>="<a class="">17</a>" <span class="">size</span>="<a class="">5</a>" />
<span id="line334"></span></<span class="">td</span>>
<span id="line335"></span><<span class="">td</span> <span class="">align</span>="<a class="">right</a>">Over time, priority moves toward:</<span class="">td</span>>
<span id="line336"></span><<span class="">td</span>><<span class="">input</span> <span class="">name</span>="<a class="">FinalPriority</a>" <span class="">value</span>="<a class="">22</a>" <span class="">size</span>="<a class="">5</a>" />
<span id="line337"></span><<span class="">br</span> /><<span class="">span</span>><<span class="">em</span>>requires running rt-crontool</<span class="">em</span>></<span class="">span</span>></<span class="">td</span>>
<span id="line338"></span></<span class="">tr</span>></pre><pre id="line1"><span style="font-family:arial;white-space:normal">After installing/configuring the extension, this is replaced by an option list containing one entry, which looks like an arrayref.:</span><br>
</pre><pre id="line1"><<span class="">tr</span>><<span class="">td</span> <span class="">align</span>="<a class="">right</a>">Priority starts at:</<span class="">td</span>>
<span id="line333"></span><<span class="">td</span>><<span class="">select</span> <span class="">class</span>="<a class="">select-priority</a>" <span class="">name</span>="<a class="">InitialPriority</a>">
<span id="line334"></span><<span class="">option</span> <span class="">class</span>="<a class="">array<span class="">(</span>0x27250880<span class="">)</span></a>" <span class="">value</span>="<a class=""></a>" >ARRAY<span class="">(</span>0x27250880<span class="">)</span></<span class="">option</span>>
<span id="line335"></span></<span class="">select</span>>
<span id="line336"></span></<span class="">td</span>>
<span id="line337"></span><<span class="">td</span> <span class="">align</span>="<a class="">right</a>">Over time, priority moves toward:</<span class="">td</span>>
<span id="line338"></span><<span class="">td</span>><<span class="">select</span> <span class="">class</span>="<a class="">select-priority</a>" <span class="">name</span>="<a class="">FinalPriority</a>">
<span id="line339"></span><<span class="">option</span> <span class="">class</span>="<a class="">array<span class="">(</span>0x27250880<span class="">)</span></a>" <span class="">value</span>="<a class=""></a>" >ARRAY<span class="">(</span>0x27250880<span class="">)</span></<span class="">option</span>>
<span id="line340"></span></<span class="">select</span>>
<span id="line341"></span><<span class="">br</span> /><<span class="">span</span>><<span class="">em</span>>requires running rt-crontool</<span class="">em</span>></<span class="">span</span>></<span class="">td</span>>
<span id="line342"></span></<span class="">tr</span>></pre><pre id="line1"><span style="font-family:arial;white-space:normal">I would guess the extension has a misplaced '@' where there should be a '$'. </span><span style="font-family:arial,helvetica,sans-serif">Perl version is 5.14.2.</span></pre>
<pre id="line1"><font face="arial, helvetica, sans-serif">This prevents me setting the priorities in new or existing queues. Any ideas on how to resolve it?</font></pre><pre id="line1"><span style="font-family:arial,helvetica,sans-serif">TIA,</span><br>
</pre><pre id="line1"><font face="arial, helvetica, sans-serif">rob</font></pre></div></div>