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<p><span style="font-size:10.0pt">You don't mention your RT version, so I'm not sure if this applies: There was a bug in the early 4.0.x releases which prevented any weekly dashboards from being emailed out. This was fixed in v4.0.3 in 2011.<br>
<br>
<br>
-----Original Message-----<br>
From: rt-users-bounces@lists.bestpractical.com [<a href="mailto:rt-users-bounces@lists.bestpractical.com">mailto:rt-users-bounces@lists.bestpractical.com</a>] On Behalf Of globo<br>
Sent: Friday, September 20, 2013 6:22 AM<br>
To: rt-users@lists.bestpractical.com<br>
Subject: Re: [rt-users] Weekly and Monthly Subscription mails to Dashboards not sending<br>
<br>
Hi Ruslan,<br>
<br>
I create a new dashboard and still can’t get the Frequency to work on the dashboard. In the RT log I get the following<br>
<br>
[Fri Sep 20 10:14:51 2013] [debug]: Checking against subscription 378 for recurringtasks with frequency weekly, hour 11:00, dow Friday, dom 20, fow 1, counter 6 (/opt/rt4/sbin/../lib/RT/Dashboard/Mailer.pm:152)<br>
<br>
I don’t get any emails and there’s no log in the mail log.<br>
<br>
Do I need to enable something to get the Frequency on the dashboards to work?<br>
It very strange the daily schedule works fine.<br>
<br>
Any other logs I could check to see why these emails are not being sent out ?<br>
<br>
<br>
<br>
<br>
<br>
--<br>
View this message in context: <a href="http://requesttracker.8502.n7.nabble.com/Weekly-and-Monthly-Subscription-mails-to-Dashboards-not-sending-tp55292p55305.html">
http://requesttracker.8502.n7.nabble.com/Weekly-and-Monthly-Subscription-mails-to-Dashboards-not-sending-tp55292p55305.html</a><br>
Sent from the Request Tracker - User mailing list archive at Nabble.com.<br>
<br>
--<br>
RT Training in New York, October 8th and 9th: <a href="http://bestpractical.com/training">
http://bestpractical.com/training</a></span><o:p></o:p></p>
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