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<br>
Used to use RT extensively up until 2004, then got away from it for
a few years.<br>
<br>
So now we need a ticket system, and I fire up RT 4.0.17.<br>
<br>
Queues are working, mail working, website working, but for some
reason, I'm having a problem with Groups.<br>
<br>
If I go to "Modify global group rights", and type in a new group
name down in the add group box, I get:<br>
<br>
<ul class="action-results" style="color: rgb(0, 0, 0); font-family:
arial, helvetica, sans-serif; font-size: 13px; font-style: normal;
font-variant: normal; font-weight: normal; letter-spacing: normal;
line-height: 16px; orphans: auto; text-align: start; text-indent:
0px; text-transform: none; white-space: normal; widows: auto;
word-spacing: 0px; -webkit-text-stroke-width: 0px;">
<li>Couldn't load the specified principal</li>
</ul>
<p><br>
If I got to tools and try to create a user-defined group, call it
"TEMP", I get "Group created", and i can add a member to it, which
succeeds, but I can't see them in group rights, or do anything
useful.<br>
</p>
<p>I don't remember seeing any issues in the original install, and
it wasn't an upgrade of any kind.<br>
</p>
<p>Any suggestions would be appreciated.<br>
</p>
<p><br>
</p>
<br>
<pre class="moz-signature" cols="72">--
Jaye Mathisen, Lil Pantry
P:541-476-0152
F:541-476-0152</pre>
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