<div dir="ltr">Thanks Alex. It was a local override. I just got rid of it and am using the default Create.html. I can create tickets now.<div><br></div><div>Thanks!</div><div><br></div><div>Max</div></div><div class="gmail_extra">
<br clear="all"><div>--<br>Max McGrath<br>Network Administrator<br>Carthage College<br>262-552-5512<br><a href="mailto:mmcgrath@carthage.edu" target="_blank">mmcgrath@carthage.edu</a></div>
<br><br><div class="gmail_quote">On Mon, Oct 14, 2013 at 1:00 PM, Alex Vandiver <span dir="ltr"><<a href="mailto:alexmv@bestpractical.com" target="_blank">alexmv@bestpractical.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div class="im">On Mon, 2013-10-14 at 10:15 -0500, Max McGrath wrote:<br>
> Hi all -<br>
><br>
><br>
> Upgraded from 4.0.16 to 4.2 on a test VM. I am unable to create a<br>
> ticket via the web interface...this is what I'm seeing in rt.log.<br>
><br>
><br>
> [6608] [Mon Oct 14 15:11:46 2013] [error]: Can't locate object method<br>
> "DefaultOnCreate" via package "default" (perhaps you forgot to load<br>
> "default"?) at /opt/rt4/local/html/Ticket/Create.html line 71.<br>
<br>
</div>The above path shows that you have a local override of the entirety of<br>
Ticket/Create.html You will need to update it for the changes in RT<br>
4.2. If possible, I suggest re-writing your override as a callback<br>
instead, which will simplify future upgrades.<br>
<span class="HOEnZb"><font color="#888888"> - Alex<br>
<br>
<br>
<br>
</font></span></blockquote></div><br></div>