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<p class="MsoPlainText">Kevin<o:p></o:p></p>
<p class="MsoPlainText"><o:p> </o:p></p>
<p class="MsoPlainText">Version:<o:p></o:p></p>
<p class="MsoPlainText">mysql Ver 14.14 Distrib 5.1.69, for redhat-linux-gnu (x86_64) using readline 5.1<o:p></o:p></p>
<p class="MsoPlainText"><o:p> </o:p></p>
<p class="MsoPlainText">all data locations pointed to a 160GiB FusionIO.<o:p></o:p></p>
<p class="MsoPlainText">and various mysql options:<o:p></o:p></p>
<p class="MsoPlainText"><span style="font-size:8.0pt;font-family:"Courier New"">max_allowed_packet = 16M<o:p></o:p></span></p>
<p class="MsoPlainText"><span style="font-size:8.0pt;font-family:"Courier New"">max_connect_errors = 1000000<o:p></o:p></span></p>
<p class="MsoPlainText"><span style="font-size:8.0pt;font-family:"Courier New"">skip_name_resolve<o:p></o:p></span></p>
<p class="MsoPlainText"><span style="font-size:8.0pt;font-family:"Courier New"">sql_mode = STRICT_TRANS_TABLES,ERROR_FOR_DIVISION_BY_ZERO,NO_AUTO_CREATE_USER,NO_AUTO_VALUE_ON_Z ERO,NO_ENGINE_SUBSTITUTION,NO_ZERO_DATE,NO_ZERO_IN_DATE,ONLY_FULL_GROUP_BY<o:p></o:p></span></p>
<p class="MsoPlainText"><span style="font-size:8.0pt;font-family:"Courier New"">sysdate_is_now = 1<o:p></o:p></span></p>
<p class="MsoPlainText"><span style="font-size:8.0pt;font-family:"Courier New"">innodb = FORCE<o:p></o:p></span></p>
<p class="MsoPlainText"><span style="font-size:8.0pt;font-family:"Courier New"">#innodb_strict_mode = 1<o:p></o:p></span></p>
<p class="MsoPlainText"><span style="font-size:8.0pt;font-family:"Courier New""><o:p> </o:p></span></p>
<p class="MsoPlainText"><span style="font-size:8.0pt;font-family:"Courier New"">tmp_table_size = 32M<o:p></o:p></span></p>
<p class="MsoPlainText"><span style="font-size:8.0pt;font-family:"Courier New"">max_heap_table_size = 32M<o:p></o:p></span></p>
<p class="MsoPlainText"><span style="font-size:8.0pt;font-family:"Courier New"">query_cache_type = 0<o:p></o:p></span></p>
<p class="MsoPlainText"><span style="font-size:8.0pt;font-family:"Courier New"">query_cache_size = 0<o:p></o:p></span></p>
<p class="MsoPlainText"><span style="font-size:8.0pt;font-family:"Courier New"">max_connections = 500<o:p></o:p></span></p>
<p class="MsoPlainText"><span style="font-size:8.0pt;font-family:"Courier New"">thread_cache_size = 50<o:p></o:p></span></p>
<p class="MsoPlainText"><span style="font-size:8.0pt;font-family:"Courier New"">open_files_limit = 65535<o:p></o:p></span></p>
<p class="MsoPlainText"><span style="font-size:8.0pt;font-family:"Courier New"">table_definition_cache = 1024<o:p></o:p></span></p>
<p class="MsoPlainText"><span style="font-size:8.0pt;font-family:"Courier New"">table_open_cache = 2048<o:p></o:p></span></p>
<p class="MsoPlainText"><span style="font-size:8.0pt;font-family:"Courier New""><o:p> </o:p></span></p>
<p class="MsoPlainText"><span style="font-size:8.0pt;font-family:"Courier New"">innodb_flush_method = O_DIRECT<o:p></o:p></span></p>
<p class="MsoPlainText"><span style="font-size:8.0pt;font-family:"Courier New"">innodb_log_files_in_group = 2<o:p></o:p></span></p>
<p class="MsoPlainText"><span style="font-size:8.0pt;font-family:"Courier New"">innodb_log_file_size = 512M<o:p></o:p></span></p>
<p class="MsoPlainText"><span style="font-size:8.0pt;font-family:"Courier New"">innodb_flush_log_at_trx_commit = 1<o:p></o:p></span></p>
<p class="MsoPlainText"><span style="font-size:8.0pt;font-family:"Courier New"">innodb_file_per_table = 1<o:p></o:p></span></p>
<p class="MsoPlainText"><span style="font-size:8.0pt;font-family:"Courier New"">innodb_buffer_pool_size = 24G<o:p></o:p></span></p>
<p class="MsoPlainText"><o:p> </o:p></p>
<p class="MsoPlainText"><o:p> </o:p></p>
<p class="MsoPlainText"><o:p> </o:p></p>
<p class="MsoPlainText">-----Original Message-----<br>
From: rt-users-bounces@lists.bestpractical.com [mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Kevin Falcone<br>
Sent: Wednesday, October 30, 2013 3:20 PM<br>
To: rt-users@lists.bestpractical.com<br>
Subject: Re: [rt-users] Upgrading 4.0.8 -> 4.2.0 breaking outgoing email</p>
<p class="MsoPlainText"><o:p> </o:p></p>
<p class="MsoPlainText">On Tue, Oct 29, 2013 at 09:32:20PM +0000, Wright, Cory (CDC/OID/NCIRD) (CTR) wrote:<o:p></o:p></p>
<p class="MsoPlainText">> After some further troubleshooting I have determined that email from the upgraded 4.2.0<o:p></o:p></p>
<p class="MsoPlainText">> instance is in fact working (testing with dashboard subs), but that no scrips execute. The<o:p></o:p></p>
<p class="MsoPlainText">> bulk of errors in my debug log are:<o:p></o:p></p>
<p class="MsoPlainText">> [6973] [Tue Oct 29 21:24:15 2013] [warning]: DBD::mysql::st execute failed:<o:p></o:p></p>
<p class="MsoPlainText">> 'rt_helpdesk_420.main.Name' isn't in GROUP BY at<o:p></o:p></p>
<p class="MsoPlainText">> /usr/local/share/perl5/DBIx/SearchBuilder/Handle.pm line 589. (/usr/local/share/perl5/<o:p></o:p></p>
<p class="MsoPlainText">> DBIx/SearchBuilder/Handle.pm:589)<o:p></o:p></p>
<p class="MsoPlainText">> [6973] [Tue Oct 29 21:24:15 2013] [warning]: RT::Handle=HASH(0x7fd5eea7f588) couldn't execute<o:p></o:p></p>
<p class="MsoPlainText">> the query 'SELECT main.* FROM CustomFields main JOIN ObjectCustomFields ObjectCustomFields_1<o:p></o:p></p>
<p class="MsoPlainText">> ON ( ObjectCustomFields<o:p></o:p></p>
<p class="MsoPlainText">> _1.CustomField = main.id ) WHERE (ObjectCustomFields_1.ObjectId = '1' OR<o:p></o:p></p>
<p class="MsoPlainText">> ObjectCustomFields_1.ObjectId = '0') AND (main.Disabled = '0') AND (main.LookupType =<o:p></o:p></p>
<p class="MsoPlainText">> 'RT::Queue-RT::Ticket') AND (main.id = '0') GROUP<o:p></o:p></p>
<p class="MsoPlainText">> BY main.id ORDER BY MIN(ObjectCustomFields_1.SortOrder) ASC ' at<o:p></o:p></p>
<p class="MsoPlainText">> /usr/local/share/perl5/DBIx/SearchBuilder/Handle.pm line 602.<o:p></o:p></p>
<p class="MsoPlainText">> <o:p></o:p></p>
<p class="MsoPlainText">> I am unable to determine the impact of these warnings or if they are the culprit. Full log<o:p></o:p></p>
<p class="MsoPlainText">> can also be seen in previous communication.<o:p></o:p></p>
<p class="MsoPlainText"><o:p> </o:p></p>
<p class="MsoPlainText">These warnings are almost certainly a culprit.<o:p></o:p></p>
<p class="MsoPlainText"><o:p> </o:p></p>
<p class="MsoPlainText">What version of mysql and what non-standard options are you using?<o:p></o:p></p>
<p class="MsoPlainText">On a stock 5.5.27 your query runs fine.<o:p></o:p></p>
<p class="MsoPlainText"><o:p> </o:p></p>
<p class="MsoPlainText">-kevin<o:p></o:p></p>
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