<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:x="urn:schemas-microsoft-com:office:excel" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"><head><meta http-equiv=Content-Type content="text/html; charset=us-ascii"><meta name=Generator content="Microsoft Word 14 (filtered medium)"><style><!--
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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><font size=2 face=Tahoma><span style='font-size:11.0pt'>Hi All<o:p></o:p></span></font></p><p class=MsoNormal><font size=2 face=Tahoma><span style='font-size:11.0pt'>One of my colleagues, create tickets frequently in a specific queue. In RT3.8.8 in made a bookmark similar to <a href="http://ticket-server/rt/Ticket/Create.html?Queue=XX">http://ticket-server/rt/Ticket/Create.html?Queue=XX</a> and directly got to the ticket create page. But in RT4.2, it seems that in order to prevent cross site script, block direct access to ticket creation page.<o:p></o:p></span></font></p><p class=MsoNormal><font size=2 face=Tahoma><span style='font-size:11.0pt'>First, I can understand that blocking direct access to create ticket page is a must in order to prevent cross site forgery, does getting to the first page, which only shows blank page, could causes any problem? I think getting to <a href="http://ticket-server/rt/Ticket/Create.html?Queue=XX">http://ticket-server/rt/Ticket/Create.html?Queue=XX</a> without any other POST/GET parameter may not be unsafe. Am I wrong?<o:p></o:p></span></font></p><p class=MsoNormal><font size=2 face=Tahoma><span style='font-size:11.0pt'>Second, is there any workaround/suggestion to overcome this case? Any comment is appreciated<o:p></o:p></span></font></p><p class=MsoNormal><font size=2 face=Tahoma><span style='font-size:11.0pt'><o:p> </o:p></span></font></p><p class=MsoNormal><font size=2 face=Tahoma><span style='font-size:11.0pt'>Regards<o:p></o:p></span></font></p></div></body></html>