<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"><head><meta http-equiv=Content-Type content="text/html; charset=us-ascii"><meta name=Generator content="Microsoft Word 14 (filtered medium)"><style><!--
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</o:shapelayout></xml><![endif]--></head><body lang=EN-GB link=blue vlink=purple><div class=WordSection1><p class=MsoNormal>Hi,<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Does anyone know how I can show the first comment in a ticket without any of the other stuff that RT puts around it? Eg; I run “rt show 14640” and I get:<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Date: Sat Nov 23 15:39:18 2013<o:p></o:p></p><p class=MsoNormal>From: jim.tambling@xxxxxxx.co.uk<o:p></o:p></p><p class=MsoNormal>X-Queue: INI<o:p></o:p></p><p class=MsoNormal>Subject: [rt #ticket/14640] 14-11-2013<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>===> Ticket created by jim on Sat Nov 23 15:39:18 2013<o:p></o:p></p><p class=MsoNormal>Auteuil,1,AUT<o:p></o:p></p><p class=MsoNormal>Saint Malo,2,S-M<o:p></o:p></p><p class=MsoNormal>Angers,3,ANG<o:p></o:p></p><p class=MsoNormal> 91980: untitled (90b)<o:p></o:p></p><p class=MsoNormal>===> Outgoing email recorded by RT_System on Sat Nov 23 15:39:19 2013<o:p></o:p></p><p class=MsoNormal> 91981: untitled (402b)<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>What I want is:<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Auteuil,1,AUT<o:p></o:p></p><p class=MsoNormal>Saint Malo,2,S-M<o:p></o:p></p><p class=MsoNormal>Angers,3,ANG<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>I know I can manipulate the output afterwards but was hoping rt would save me the work.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Regards, Jim<o:p></o:p></p></div></body></html>