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Thanks! I guess the trick is for me to learn how to navigate the
documentation. It probably makes perfect sense to a Perl programmer
or more experienced RT user - I didn't even make that connection,
though. I appreciate it!<br>
<br>
-Rick<br>
<br>
<br>
<div class="moz-cite-prefix">On 1/17/2014 7:38 AM, Emmanuel Lacour
[via RequestTracker] wrote:<br>
</div>
<blockquote style='border-left:2px solid #CCCCCC;padding:0 1em' cite="mid:20140117133734.GD8052@easter-eggs.com"
type="cite"> On Thu, Jan 16, 2014 at 12:21:54PM -0800, rwzoerner
wrote:
<br>
> I'm not a Perl programmer and the documentation for RT isn't
very friendly
<br>
> for folks like me. I'm trying to put the ticket owner's full
name in a
<br>
> template, for example, and I can't find anything that tells
me what the
<br>
> possible values are for {$Ticket->OwnerObj}. I did see a
snippet that used
<br>
> {$Ticket-OwnerObj->Name} but that displays just the
username, not the full
<br>
> name.
<br>
> <br>
<br>
<br>
OwnerObj is an RT::User, so you have all methods available here:
<br>
<br>
<a moz-do-not-send="true"
href="http://www.bestpractical.com/docs/rt/4.2/RT/User.html"
target="_top" rel="nofollow" link="external">http://www.bestpractical.com/docs/rt/4.2/RT/User.html</a><br>
<br>
<br>
(You wan't ->RealName here).
<br>
<br>
> Aside from needing to resolve that specific problem, is there
a way a
<br>
> non-Perl-person can find what values are possible for other
objects, as
<br>
> well?
<br>
> <br>
<br>
<br>
Each object have a corresponding .pm file in lib/RT/ (User.pm,
<br>
Ticket.pm, ...).
<br>
<br>
<br>
You can do "perldoc lib/RT/....pm" to see available methods or use
the
<br>
online documentation above)
<br>
<br>
<br>
<br>
-- <br>
Easter-eggs Spécialiste GNU/Linux
<br>
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<br>
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