<div dir="ltr">On 23 January 2014 11:18, Tim Wiley <span dir="ltr"><<a href="mailto:tim@marchex.com" target="_blank">tim@marchex.com</a>></span> wrote:<br><div class="gmail_extra"><div class="gmail_quote"><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
rt-4.0.13<br>
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We have a Queue A & Queue B.<br>
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Ticket A is in Queue A, and Ticket B is in Queue B.<br>
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User A has ModifyTicket on Queue A, but not on Queue B. User A would like to make Ticket A refer to Ticket B, but is getting a permission denied error. I can only find documentation requiring ModifyTicket on both queues to merge tickets, but not for other relationships. Is there a way to get this to work without granting User A ModifyTicket on Queue B?<br>
</blockquote><div><br></div><div>I don’t think so because when you setup a link of any type on Ticket A RT will create a reciprocal link on Ticket B pointing to A as referred to by (in this case).</div><div><br></div></div>
-- <br><div dir="ltr"><div><span style="font-family:arial;font-size:small">Landon Stewart :: </span><a href="mailto:lstewart@iweb.com" style="font-family:arial;font-size:small" target="_blank">lstewart@iweb.com</a><br></div>
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