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<p class="MsoNormal">Need help figuring out how scrips fire.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I have the following scrips most scrips are custom actions and all work using the rt-crontool. The issue I am have is the last scrip depends on the previous scrip changing CF which seems to be the problem. Scrip “3A Retrieve Items from
RapidTrax” depends on the previous scrips to change CF I have the “3A Retrieve Items from RapidTrax” outputting a debug log of what the CF are set to at start time and at that time they are all blank but if I open the ticket the fields have values and if I
run the scrip using the rt-crontool after viewing the ticket then it will do the work needed.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I have set these scrips up using the normal mode and the batch mode and I have used custom actions and custom conditions. If was comparing this to a database it like the commit commands needs to be executed.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Is there a timer that I need to set to wait for?<o:p></o:p></p>
<p class="MsoNormal">Is there a commit command I need to use?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="991" style="width:743.0pt;border-collapse:collapse">
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<td width="47" style="width:35.55pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal" align="right" style="text-align:right"><u><span style="color:blue"><a href="http://testhelpdesk.copesan.com/rt/Admin/Scrips/Modify.html?id=54"><span style="color:blue">54</span></a><o:p></o:p></span></u></p>
</td>
<td width="410" style="width:307.15pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><u><span style="color:blue"><a href="http://testhelpdesk.copesan.com/rt/Admin/Scrips/Modify.html?id=54"><span style="color:blue">2A Update Custom Fields Emails from Scalert</span></a><o:p></o:p></span></u></p>
</td>
<td width="128" style="width:95.8pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">On Create<o:p></o:p></span></p>
</td>
<td width="203" style="width:152.25pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">Update CF for Scalert<o:p></o:p></span></p>
</td>
<td width="50" style="width:37.8pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">Blank<o:p></o:p></span></p>
</td>
<td width="71" style="width:53.55pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">Enabled<o:p></o:p></span></p>
</td>
<td width="81" style="width:60.9pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">[Up] [Down]<o:p></o:p></span></p>
</td>
</tr>
<tr style="height:15.0pt">
<td width="47" style="width:35.55pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal" align="right" style="text-align:right"><u><span style="color:blue"><a href="http://testhelpdesk.copesan.com/rt/Admin/Scrips/Modify.html?id=83"><span style="color:blue">83</span></a><o:p></o:p></span></u></p>
</td>
<td width="410" style="width:307.15pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><u><span style="color:blue"><a href="http://testhelpdesk.copesan.com/rt/Admin/Scrips/Modify.html?id=83"><span style="color:blue">2A Update Custom Fields for Big Lots</span></a><o:p></o:p></span></u></p>
</td>
<td width="128" style="width:95.8pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">On Create<o:p></o:p></span></p>
</td>
<td width="203" style="width:152.25pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">Update CF for BigLots<o:p></o:p></span></p>
</td>
<td width="50" style="width:37.8pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">Blank<o:p></o:p></span></p>
</td>
<td width="71" style="width:53.55pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">Enabled<o:p></o:p></span></p>
</td>
<td width="81" style="width:60.9pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">[Up] [Down]<o:p></o:p></span></p>
</td>
</tr>
<tr style="height:15.0pt">
<td width="47" style="width:35.55pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal" align="right" style="text-align:right"><u><span style="color:blue"><a href="http://testhelpdesk.copesan.com/rt/Admin/Scrips/Modify.html?id=16"><span style="color:blue">16</span></a><o:p></o:p></span></u></p>
</td>
<td width="410" style="width:307.15pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><u><span style="color:blue"><a href="http://testhelpdesk.copesan.com/rt/Admin/Scrips/Modify.html?id=16"><span style="color:blue">2A Update Custom Fields for Emails From Tjx</span></a><o:p></o:p></span></u></p>
</td>
<td width="128" style="width:95.8pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">On Create<o:p></o:p></span></p>
</td>
<td width="203" style="width:152.25pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">Update CF for Tjx<o:p></o:p></span></p>
</td>
<td width="50" style="width:37.8pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">Blank<o:p></o:p></span></p>
</td>
<td width="71" style="width:53.55pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">Enabled<o:p></o:p></span></p>
</td>
<td width="81" style="width:60.9pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">[Up] [Down]<o:p></o:p></span></p>
</td>
</tr>
<tr style="height:15.0pt">
<td width="47" style="width:35.55pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal" align="right" style="text-align:right"><u><span style="color:blue"><a href="http://testhelpdesk.copesan.com/rt/Admin/Scrips/Modify.html?id=38"><span style="color:blue">38</span></a><o:p></o:p></span></u></p>
</td>
<td width="410" style="width:307.15pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><u><span style="color:blue"><a href="http://testhelpdesk.copesan.com/rt/Admin/Scrips/Modify.html?id=38"><span style="color:blue">2A Update Custom Fields for Family Dollar</span></a><o:p></o:p></span></u></p>
</td>
<td width="128" style="width:95.8pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">On Create<o:p></o:p></span></p>
</td>
<td width="203" style="width:152.25pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">Update CF for SmsAssist<o:p></o:p></span></p>
</td>
<td width="50" style="width:37.8pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">Blank<o:p></o:p></span></p>
</td>
<td width="71" style="width:53.55pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">Enabled<o:p></o:p></span></p>
</td>
<td width="81" style="width:60.9pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">[Up] [Down]<o:p></o:p></span></p>
</td>
</tr>
<tr style="height:15.0pt">
<td width="47" style="width:35.55pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal" align="right" style="text-align:right"><u><span style="color:blue"><a href="http://testhelpdesk.copesan.com/rt/Admin/Scrips/Modify.html?id=91"><span style="color:blue">91</span></a><o:p></o:p></span></u></p>
</td>
<td width="410" style="width:307.15pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><u><span style="color:blue"><a href="http://testhelpdesk.copesan.com/rt/Admin/Scrips/Modify.html?id=91"><span style="color:blue">2A Update Custom Fields for Gnc</span></a><o:p></o:p></span></u></p>
</td>
<td width="128" style="width:95.8pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">On Create<o:p></o:p></span></p>
</td>
<td width="203" style="width:152.25pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">Update CF for GNC<o:p></o:p></span></p>
</td>
<td width="50" style="width:37.8pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">Blank<o:p></o:p></span></p>
</td>
<td width="71" style="width:53.55pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">Enabled<o:p></o:p></span></p>
</td>
<td width="81" style="width:60.9pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">[Up] [Down]<o:p></o:p></span></p>
</td>
</tr>
<tr style="height:15.0pt">
<td width="47" style="width:35.55pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal" align="right" style="text-align:right"><u><span style="color:blue"><a href="http://testhelpdesk.copesan.com/rt/Admin/Scrips/Modify.html?id=17"><span style="color:blue">17</span></a><o:p></o:p></span></u></p>
</td>
<td width="410" style="width:307.15pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><u><span style="color:blue"><a href="http://testhelpdesk.copesan.com/rt/Admin/Scrips/Modify.html?id=17"><span style="color:blue">2A Update Custom Fields for Home Depot</span></a><o:p></o:p></span></u></p>
</td>
<td width="128" style="width:95.8pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">On Create<o:p></o:p></span></p>
</td>
<td width="203" style="width:152.25pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">Update CF for RusComp<o:p></o:p></span></p>
</td>
<td width="50" style="width:37.8pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">Blank<o:p></o:p></span></p>
</td>
<td width="71" style="width:53.55pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">Enabled<o:p></o:p></span></p>
</td>
<td width="81" style="width:60.9pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">[Up] [Down]<o:p></o:p></span></p>
</td>
</tr>
<tr style="height:15.0pt">
<td width="47" style="width:35.55pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal" align="right" style="text-align:right"><u><span style="color:blue"><a href="http://testhelpdesk.copesan.com/rt/Admin/Scrips/Modify.html?id=92"><span style="color:blue">92</span></a><o:p></o:p></span></u></p>
</td>
<td width="410" style="width:307.15pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><u><span style="color:blue"><a href="http://testhelpdesk.copesan.com/rt/Admin/Scrips/Modify.html?id=92"><span style="color:blue">2A Update Custom Fields for Jack In The Box</span></a><o:p></o:p></span></u></p>
</td>
<td width="128" style="width:95.8pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">On Create<o:p></o:p></span></p>
</td>
<td width="203" style="width:152.25pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">Update CF for Corrigo<o:p></o:p></span></p>
</td>
<td width="50" style="width:37.8pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">Blank<o:p></o:p></span></p>
</td>
<td width="71" style="width:53.55pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">Enabled<o:p></o:p></span></p>
</td>
<td width="81" style="width:60.9pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">[Up] [Down]<o:p></o:p></span></p>
</td>
</tr>
<tr style="height:15.0pt">
<td width="47" style="width:35.55pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal" align="right" style="text-align:right"><u><span style="color:blue"><a href="http://testhelpdesk.copesan.com/rt/Admin/Scrips/Modify.html?id=56"><span style="color:blue">56</span></a><o:p></o:p></span></u></p>
</td>
<td width="410" style="width:307.15pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><u><span style="color:blue"><a href="http://testhelpdesk.copesan.com/rt/Admin/Scrips/Modify.html?id=56"><span style="color:blue">2A Update Custom Fields for Message from Spectrum</span></a><o:p></o:p></span></u></p>
</td>
<td width="128" style="width:95.8pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">On Create<o:p></o:p></span></p>
</td>
<td width="203" style="width:152.25pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">Update CF for Spectrum<o:p></o:p></span></p>
</td>
<td width="50" style="width:37.8pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">Blank<o:p></o:p></span></p>
</td>
<td width="71" style="width:53.55pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">Enabled<o:p></o:p></span></p>
</td>
<td width="81" style="width:60.9pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">[Up] [Down]<o:p></o:p></span></p>
</td>
</tr>
<tr style="height:15.0pt">
<td width="47" style="width:35.55pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal" align="right" style="text-align:right"><u><span style="color:blue"><a href="http://testhelpdesk.copesan.com/rt/Admin/Scrips/Modify.html?id=94"><span style="color:blue">94</span></a><o:p></o:p></span></u></p>
</td>
<td width="410" style="width:307.15pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><u><span style="color:blue"><a href="http://testhelpdesk.copesan.com/rt/Admin/Scrips/Modify.html?id=94"><span style="color:blue">2A Update Custom Fields for Nhaschools</span></a><o:p></o:p></span></u></p>
</td>
<td width="128" style="width:95.8pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">On Create<o:p></o:p></span></p>
</td>
<td width="203" style="width:152.25pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">Update CF for Nhaschools<o:p></o:p></span></p>
</td>
<td width="50" style="width:37.8pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">Blank<o:p></o:p></span></p>
</td>
<td width="71" style="width:53.55pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">Enabled<o:p></o:p></span></p>
</td>
<td width="81" style="width:60.9pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">[Up] [Down]<o:p></o:p></span></p>
</td>
</tr>
<tr style="height:15.0pt">
<td width="47" style="width:35.55pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal" align="right" style="text-align:right"><u><span style="color:blue"><a href="http://testhelpdesk.copesan.com/rt/Admin/Scrips/Modify.html?id=93"><span style="color:blue">93</span></a><o:p></o:p></span></u></p>
</td>
<td width="410" style="width:307.15pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><u><span style="color:blue"><a href="http://testhelpdesk.copesan.com/rt/Admin/Scrips/Modify.html?id=93"><span style="color:blue">2A Update Custom Fields for Party City</span></a><o:p></o:p></span></u></p>
</td>
<td width="128" style="width:95.8pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">On Create<o:p></o:p></span></p>
</td>
<td width="203" style="width:152.25pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">Update CF for fmpilot2<o:p></o:p></span></p>
</td>
<td width="50" style="width:37.8pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">Blank<o:p></o:p></span></p>
</td>
<td width="71" style="width:53.55pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">Enabled<o:p></o:p></span></p>
</td>
<td width="81" style="width:60.9pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">[Up] [Down]<o:p></o:p></span></p>
</td>
</tr>
<tr style="height:15.0pt">
<td width="47" style="width:35.55pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal" align="right" style="text-align:right"><u><span style="color:blue"><a href="http://testhelpdesk.copesan.com/rt/Admin/Scrips/Modify.html?id=29"><span style="color:blue">29</span></a><o:p></o:p></span></u></p>
</td>
<td width="410" style="width:307.15pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><u><span style="color:blue"><a href="http://testhelpdesk.copesan.com/rt/Admin/Scrips/Modify.html?id=29"><span style="color:blue">2A Update Custom Fields for Ross Dress For Less</span></a><o:p></o:p></span></u></p>
</td>
<td width="128" style="width:95.8pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">On Create<o:p></o:p></span></p>
</td>
<td width="203" style="width:152.25pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">Update CF for Ros<o:p></o:p></span></p>
</td>
<td width="50" style="width:37.8pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">Blank<o:p></o:p></span></p>
</td>
<td width="71" style="width:53.55pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">Enabled<o:p></o:p></span></p>
</td>
<td width="81" style="width:60.9pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">[Up] [Down]<o:p></o:p></span></p>
</td>
</tr>
<tr style="height:15.0pt">
<td width="47" style="width:35.55pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal" align="right" style="text-align:right"><u><span style="color:blue"><a href="http://testhelpdesk.copesan.com/rt/Admin/Scrips/Modify.html?id=14"><span style="color:blue">14</span></a><o:p></o:p></span></u></p>
</td>
<td width="410" style="width:307.15pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><u><span style="color:blue"><a href="http://testhelpdesk.copesan.com/rt/Admin/Scrips/Modify.html?id=14"><span style="color:blue">2A Update Custom Fields for Starbucks Corporation</span></a><o:p></o:p></span></u></p>
</td>
<td width="128" style="width:95.8pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">On Create<o:p></o:p></span></p>
</td>
<td width="203" style="width:152.25pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">Update CF for Starbucks<o:p></o:p></span></p>
</td>
<td width="50" style="width:37.8pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">Blank<o:p></o:p></span></p>
</td>
<td width="71" style="width:53.55pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">Enabled<o:p></o:p></span></p>
</td>
<td width="81" style="width:60.9pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">[Up] [Down]<o:p></o:p></span></p>
</td>
</tr>
<tr style="height:15.0pt">
<td width="47" style="width:35.55pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal" align="right" style="text-align:right"><u><span style="color:blue"><a href="http://testhelpdesk.copesan.com/rt/Admin/Scrips/Modify.html?id=13"><span style="color:blue">13</span></a><o:p></o:p></span></u></p>
</td>
<td width="410" style="width:307.15pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><u><span style="color:blue"><a href="http://testhelpdesk.copesan.com/rt/Admin/Scrips/Modify.html?id=13"><span style="color:blue">2A Update Custom Fields for Target Corporation</span></a><o:p></o:p></span></u></p>
</td>
<td width="128" style="width:95.8pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">On Create<o:p></o:p></span></p>
</td>
<td width="203" style="width:152.25pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">Update CF for Target<o:p></o:p></span></p>
</td>
<td width="50" style="width:37.8pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">Blank<o:p></o:p></span></p>
</td>
<td width="71" style="width:53.55pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">Enabled<o:p></o:p></span></p>
</td>
<td width="81" style="width:60.9pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">[Up] [Down]<o:p></o:p></span></p>
</td>
</tr>
<tr style="height:15.0pt">
<td width="47" style="width:35.55pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal" align="right" style="text-align:right"><u><span style="color:blue"><a href="http://testhelpdesk.copesan.com/rt/Admin/Scrips/Modify.html?id=15"><span style="color:blue">15</span></a><o:p></o:p></span></u></p>
</td>
<td width="410" style="width:307.15pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><u><span style="color:blue"><a href="http://testhelpdesk.copesan.com/rt/Admin/Scrips/Modify.html?id=15"><span style="color:blue">2A Update Custom Fields for Walgreens</span></a><o:p></o:p></span></u></p>
</td>
<td width="128" style="width:95.8pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">On Create<o:p></o:p></span></p>
</td>
<td width="203" style="width:152.25pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">Update CF for Cbre<o:p></o:p></span></p>
</td>
<td width="50" style="width:37.8pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">Blank<o:p></o:p></span></p>
</td>
<td width="71" style="width:53.55pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">Enabled<o:p></o:p></span></p>
</td>
<td width="81" style="width:60.9pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">[Up] [Down]<o:p></o:p></span></p>
</td>
</tr>
<tr style="height:15.0pt">
<td width="47" style="width:35.55pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal" align="right" style="text-align:right"><u><span style="color:blue"><a href="http://testhelpdesk.copesan.com/rt/Admin/Scrips/Modify.html?id=100"><span style="color:blue">100</span></a><o:p></o:p></span></u></p>
</td>
<td width="410" style="width:307.15pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><u><span style="color:blue"><a href="http://testhelpdesk.copesan.com/rt/Admin/Scrips/Modify.html?id=100"><span style="color:blue">2A Update CF for Service Change</span></a><o:p></o:p></span></u></p>
</td>
<td width="128" style="width:95.8pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">On Create<o:p></o:p></span></p>
</td>
<td width="203" style="width:152.25pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">Update CF for Service Change<o:p></o:p></span></p>
</td>
<td width="50" style="width:37.8pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">Blank<o:p></o:p></span></p>
</td>
<td width="71" style="width:53.55pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">Enabled<o:p></o:p></span></p>
</td>
<td width="81" style="width:60.9pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">[Up] [Down]<o:p></o:p></span></p>
</td>
</tr>
<tr style="height:15.0pt">
<td width="47" style="width:35.55pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal" align="right" style="text-align:right"><u><span style="color:blue"><a href="http://testhelpdesk.copesan.com/rt/Admin/Scrips/Modify.html?id=40"><span style="color:blue">40</span></a><o:p></o:p></span></u></p>
</td>
<td width="410" style="width:307.15pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><u><span style="color:blue"><a href="http://testhelpdesk.copesan.com/rt/Admin/Scrips/Modify.html?id=40"><span style="color:blue">3B Change Priority</span></a><o:p></o:p></span></u></p>
</td>
<td width="128" style="width:95.8pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">On Create<o:p></o:p></span></p>
</td>
<td width="203" style="width:152.25pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">User Defined<o:p></o:p></span></p>
</td>
<td width="50" style="width:37.8pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">Blank<o:p></o:p></span></p>
</td>
<td width="71" style="width:53.55pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">Enabled<o:p></o:p></span></p>
</td>
<td width="81" style="width:60.9pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">[Up] [Down]<o:p></o:p></span></p>
</td>
</tr>
<tr style="height:15.0pt">
<td width="47" style="width:35.55pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal" align="right" style="text-align:right"><u><span style="color:blue"><a href="http://testhelpdesk.copesan.com/rt/Admin/Scrips/Modify.html?id=35"><span style="color:blue">35</span></a><o:p></o:p></span></u></p>
</td>
<td width="410" style="width:307.15pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><u><span style="color:blue"><a href="http://testhelpdesk.copesan.com/rt/Admin/Scrips/Modify.html?id=35"><span style="color:blue">4A Assign Ticket on Create CSR.</span></a><o:p></o:p></span></u></p>
</td>
<td width="128" style="width:95.8pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">On Create<o:p></o:p></span></p>
</td>
<td width="203" style="width:152.25pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">User Defined<o:p></o:p></span></p>
</td>
<td width="50" style="width:37.8pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">Blank<o:p></o:p></span></p>
</td>
<td width="71" style="width:53.55pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">Enabled<o:p></o:p></span></p>
</td>
<td width="81" style="width:60.9pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">[Up] [Down]<o:p></o:p></span></p>
</td>
</tr>
<tr style="height:15.0pt">
<td width="47" style="width:35.55pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal" align="right" style="text-align:right"><u><span style="color:blue"><a href="http://testhelpdesk.copesan.com/rt/Admin/Scrips/Modify.html?id=73"><span style="color:blue">73</span></a><o:p></o:p></span></u></p>
</td>
<td width="410" style="width:307.15pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><u><span style="color:blue"><a href="http://testhelpdesk.copesan.com/rt/Admin/Scrips/Modify.html?id=73"><span style="color:blue">4B Change Queue when Assigned</span></a><o:p></o:p></span></u></p>
</td>
<td width="128" style="width:95.8pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">On Owner Change<o:p></o:p></span></p>
</td>
<td width="203" style="width:152.25pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">User Defined<o:p></o:p></span></p>
</td>
<td width="50" style="width:37.8pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">Blank<o:p></o:p></span></p>
</td>
<td width="71" style="width:53.55pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">Enabled<o:p></o:p></span></p>
</td>
<td width="81" style="width:60.9pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">[Up] [Down]<o:p></o:p></span></p>
</td>
</tr>
<tr style="height:15.0pt">
<td width="47" style="width:35.55pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal" align="right" style="text-align:right"><u><span style="color:blue"><a href="http://testhelpdesk.copesan.com/rt/Admin/Scrips/Modify.html?id=99"><span style="color:blue">99</span></a><o:p></o:p></span></u></p>
</td>
<td width="410" style="width:307.15pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><u><span style="color:blue"><a href="http://testhelpdesk.copesan.com/rt/Admin/Scrips/Modify.html?id=99"><span style="color:blue">3A Retrieve Items from RapidTrax</span></a><o:p></o:p></span></u></p>
</td>
<td width="128" style="width:95.8pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">On Create<o:p></o:p></span></p>
</td>
<td width="203" style="width:152.25pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">Retrive RapidTrax Data<o:p></o:p></span></p>
</td>
<td width="50" style="width:37.8pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">Blank<o:p></o:p></span></p>
</td>
<td width="71" style="width:53.55pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">Enabled<o:p></o:p></span></p>
</td>
<td width="81" style="width:60.9pt;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">[Up] [Down]
<o:p></o:p></span></p>
<div style="mso-element:para-border-div;border:none;border-top:solid windowtext 1.0pt;padding:1.0pt 0in 0in 0in">
<p class="MsoNormal" align="center" style="text-align:center;border:none;padding:0in">
<span style="font-size:8.0pt;font-family:"Arial","sans-serif"">Bottom of Form<o:p></o:p></span></p>
</div>
</td>
</tr>
</tbody>
</table>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thanks in advance for the help.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:black">Bryon Baker<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:black">Network Operations Manager<o:p></o:p></span></p>
<p class="MsoNormal"><b><i><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:red">Copesan</span></i></b><b><i><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:black"> - Specialists in Pest Solutions<o:p></o:p></span></i></b></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:black">800-267-3726 • 262-783-6261 ext. 2296<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif""><a href="mailto:cstephan@copesan.com"><span style="color:blue">bbaker@copesan.com</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:black"><a href="http://www.copesan.com/"><span style="color:black">www.copesan.com</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><b><i><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:red">"Servicing North America with Local Care"</span></i></b><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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