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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">In the end I just went with a local mysql install, our Oracle DBAs are about as trusting as Russia (giving rights on your database)</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;mso-fareast-language:EN-US">Performance is far better as well, since its local although I think that’s down to network latency between the App server and Oracle
box. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;mso-fareast-language:EN-US">Strangely the make install still didn’t work, I had to populate the initialdata file after the manual install.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;mso-fareast-language:EN-US">All working now anyway so thanks for your help !
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;mso-fareast-language:EN-US">4.2.3 is great by the way ! Good work :D
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;mso-fareast-language:EN-US">Keith<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Kevin Falcone-2 [via RequestTracker] [mailto:ml-node+<a href="/user/SendEmail.jtp?type=node&node=57190&i=0" target="_top" rel="nofollow" link="external">[hidden email]</a>]
<br>
<b>Sent:</b> 09 April 2014 19:21<br>
<b>To:</b> Clancy, Keith<br>
<b>Subject:</b> Re: RT::Extension::Assets not working<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">On Tue, Apr 08, 2014 at 01:41:13AM -0700, helmutderhaas wrote:
<br>
> Ah that makes sense, when I ran make initdb the wrong account was in the RT_Siteconfig so I
<br>
> ran it manually .. should have checked as I only ran schema. <br>
<br>
Which means you also didn't run acl, but since you're on oracle it's <br>
less important. <br>
<br>
> root@requesttracker:/tmp/Assets/rt-extension-assets-master# /usr/bin/perl -Ilib
<br>
> -I/opt/rt4/local/lib -I/opt/rt4/lib /opt/rt4/sbin/rt-setup-database --action insert --datadir
<br>
> etc --dba rt --prompt-for-dba-password --package RT::Extension::Assets --ext-version 1.0
<br>
> [12305] [Tue Apr 8 09:29:37 2014] [warning]: Unable to open etc/content: No such file or
<br>
> directory at /opt/rt4/sbin/rt-setup-database line 374. (/opt/rt4/sbin/rt-setup-database:374)
<br>
<br>
If you say --datadir, RT looks for content in that directory. You have <br>
to use --datafile, like make initdb does. <br>
<br>
At this point, I would suggest dropping the assets tables and running <br>
make initdb cleanly and allowing the extension to manage your database <br>
changes rather than trying to piece it back together. <br>
<br>
-kevin <br>
<br>
-- <br>
RT Training - Dallas May 20-21 <br>
<a href="http://bestpractical.com/training" target="_top" rel="nofollow" link="external">http://bestpractical.com/training</a><o:p></o:p></p>
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