<div dir="ltr">You left out the best bits. The bits where Perl told you what the INC array looks like, and probably where in the code the call was being made. Â So you could use that info to determine where on your file system the DateTime modules live, that the OlsonRule files are there, and why they're not on Perl's @INC path, because that is what the eror message is saying.<div>
<br></div><div>Len.</div></div><div class="gmail_extra"><br><br><div class="gmail_quote">On Mon, May 19, 2014 at 1:45 PM, Sears, Mark <span dir="ltr"><<a href="mailto:Mark.Sears@gdit.com" target="_blank">Mark.Sears@gdit.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">Sorry I am running V 3.8.7...and I realize it is not officially supported. Â Thought I would see if anyone had run into this error before. Â I did, as you suggested already, and installed the DateTime::TimeZone from cpan but still get the error.<br>
<br>
<br>
Thanks,<br>
Mark Sears - CISSP-M.S. IA<br>
Principal Information Security Analyst<br>
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<br>
<br>
-----Original Message-----<br>
From: rt-users [mailto:<a href="mailto:rt-users-bounces@lists.bestpractical.com">rt-users-bounces@lists.bestpractical.com</a>] On Behalf Of Kevin Falcone<br>
Sent: Monday, May 19, 2014 1:40 PM<br>
To: <a href="mailto:rt-users@lists.bestpractical.com">rt-users@lists.bestpractical.com</a><br>
Subject: Re: [rt-users] Perl broken?<br>
<br>
On Mon, May 19, 2014 at 01:07:41PM +0000, Sears, Mark wrote:<br>
> Â Â I am receiving the following error when I go into Preferences>About me:<br>
> Â Â Error during compilation of /opt/rt3/share/html/Elements/SelectTimezone:Can't locate<br>
> Â Â DateTime/TimeZone/OlsonDB/Rule.pm in...<br>
><br>
> Â Â Also mentions issue with TimeZone::Africa::Abidjan.<br>
><br>
> Â Â I have run fix deps; test deps; rt-test-deps script and from cpan><br>
> installed TimeZone module<br>
<br>
You forgot to mention your RT version, but since you have /opt/rt3 in your error patch, I'll mention that no release of RT3 is currently supported.<br>
<br>
RT can optionally use DateTime::TimeZone if installed (it's not a required dependency of RT) but something must be wrong in your older version of RT. Â You likely need to install DateTime::TimeZone from cpan<br>
<br>
-kevin<br>
<span class="HOEnZb"><font color="#888888">--<br>
RT Training - Dallas May 20-21<br>
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</font></span></blockquote></div><br><br clear="all"><div><br></div>-- <br><div dir="ltr"><a href="mailto:lenjaffe@jaffesystems.com" target="_blank">lenjaffe@jaffesystems.com</a>  614-404-4214   @lenjaffe<div>Information Technology Smoke Jumper, Host of <a href="http://www.meetup.com/techlifecolumbus/" target="_blank">Columbus Code Jam</a></div>
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