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<div>We've recently upgraded from RT 4.2.3 to 4.2.4. We have one user that when they email us now, RT is recording the MIME encoded email and not decoding it. Thus far, it appears to only be from one specific user. Is there anything I should check on my RT
configuration before I ask the user what they are using for mail software?</div>
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<div>Stephen J. Cena</div>
<div>Systems Administrator - MIS/IT Dept</div>
<div>Quality Vision International</div>
<div>850 Hudson Ave</div>
<div>Rochester,NY 14620</div>
<div>Phone: 585-544-0450 x300</div>
<div>* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *</div>
<div>Please report email problems to: postmaster@qvii.com<br>
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<div>QVII MIS/IT Dept - We do what we must because we can.<br>
"Thank you for helping us help you help us all."</div>
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