<div dir="ltr">I'm adding a custom field type tp my RT instance to that I can create custom Show and Edit templates due to the data being stored in JSON.<div><br></div><div>What I';ve found so far is that RT thinks my Text-based CF is multivalued, and when the edit side submits any values (not even changing any of the json), RT will parse pretty-printed JSON as multiple entries.</div>
<div><br></div><div>How does one typically go about informing RT that the new custom field type is single-valued?</div><div><br></div><div>Thanks, </div><div>Len.</div><div><div><br></div>-- <br><div dir="ltr"><a href="mailto:lenjaffe@jaffesystems.com" target="_blank">lenjaffe@jaffesystems.com</a> 614-404-4214 @lenjaffe<div>
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