<div dir="ltr"><div><div><div>Hi All,<br></div> I have created a Queue to use the default life cycle have been used it for several months now. <br></div>After using it I realized that I will need to create a new life cycle for tickets in the Queue. Is it possible to change the life cycle in the Queue and update tickets in their final state that have used the default life to a final state in the new lifecycle that I have create.<br>
<br></div><div><br></div><div>Regards,<br></div><div>Kenroy<br></div></div>