<html><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;"><div>I made a user the owner of an Asset, later I disabled access for that User</div><div><br></div><div>When I next visited that Asset I got an error in the GUI -- the Asset screen stopped rendering after The Basics and displayed this message: "An internal RT error has occurred. Your administrator can find more details in RT's log files."</div><div><br></div><div>The log says:</div><div><br></div><div><div style="font-size: 10px;"><font face="Courier">Jul 4 09:45:39 rt4 RT: [1885] Invalid arguments to RT::User->Format at HTML::Mason::Commands//opt/rt4/share/html/Elements/ShowUser/52</font></div><div style="font-size: 10px;"><font face="Courier"><br></font></div><div style="font-size: 10px;"><font face="Courier">Jul 4 09:45:39 rt4 RT: [1885] Can't call method "id" on an undefined value at /opt/rt4/local/plugins/RT-Extension-Assets/html/Asset/Elements/ShowPeople line 60.#012#012Stack:#012 [/opt/rt4/local/plugins/RT-Extension-Assets/html/Asset/Elements/ShowPeople:60]#012 [/opt/rt4/local/plugins/RT-Extension-Assets/html/Asset/Elements/ShowSummary:74]#012 [/opt/rt4/share/html/Widgets/TitleBox:56]#012 [/opt/rt4/local/plugins/RT-Extension-Assets/html/Asset/Elements/ShowSummary:75]#012 [/opt/rt4/local/plugins/RT-Extension-Assets/html/Asset/Display.html:56]#012 [/opt/rt4/sbin/../lib/RT/Interface/Web.pm:682]#012 [/opt/rt4/sbin/../lib/RT/Interface/Web.pm:370]#012 [/opt/rt4/share/html/autohandler:53]</font></div></div><div><br></div><div>Once I enabled access again for that user the Asset page started working again</div><div><br></div><div>I'm using RT v. 4.2.4 over Ubuntu v. 14.04 with Assets for RT v. 1.01</div><div><br></div><div>Al;</div></body></html>